Steam keeps disconnecting/reconnecting

[jonnny!]

Every now and again my steam client disconnects and then connects again and it's becoming frustrating because some games I am playing require steam connection(for example Conan exiles - I get kicked off the server)

Other games like PUBG are fine when steam disconnects which confuses me.

I have been googling and found some possible solutions but after trying them all I'm getting the same issue, it's that bad I have to stay away from games that require constant steam connection or I'm faced with constant disconnects.

Anyone have any idea what's going on? It's been happening the last few months for me and as I've said I've just been trying to stay away from games requiring constant steam connection.

[Arg0n]

You can run a constant ping to e.g. google.com and see whether smth is wrong with your internet connection.

Press Windows Key + R, type cmd, ENTER and run:

ping -t google.com

You can also write the output into a file for better searchability ^^

ping -t google.com > ping.txt

To cancel press CTRL + C

Let this run and when you are noticing disconnects, look into it =)

[Dr.Shadowds 🐉]

Are you using a cheap wifi usb adapter?

Do you have stable internet? Such as randomly lose connection in other apps, and so on, example discord where lose connection for a second or voice become rebotic to them hearing you, if happens then connection not stable. Either got crap internet, or using cheap bad wifi adapter.

Have you flush out your network on your PC?

Run CMD as admin, and input each one at a time, then restart PC to take full effect.

netsh int ip reset
netsh winsock reset
ipconfig /release
ipconfig /flushdns
ipconfig /renew
ipconfig /registerdns


Have you rebooted modem and/or router?

Are you using VPN, proxy, or custom DNS service?

[jonnny!]

Originally posted by Arg0n:

You can run a constant ping to e.g. google.com and see whether smth is wrong with your internet connection.

Press Windows Key + R, type cmd, ENTER and run:

ping -t google.com

You can also write the output into a file for better searchability ^^

ping -t google.com > ping.txt

To cancel press CTRL + C

Let this run and when you are noticing disconnects, look into it =)

Done this and the ping is constant and no drops, never had issues with my internet.

Originally posted by Dr.Shadowds 🐉:

Are you using a cheap wifi usb adapter?

Do you have stable internet? Such as randomly lose connection in other apps, and so on, example discord where lose connection for a second or voice become rebotic to them hearing you, if happens then connection not stable. Either got crap internet, or using cheap bad wifi adapter.

Have you flush out your network on your PC?

Run CMD as admin, and input each one at a time, then restart PC to take full effect.

netsh int ip reset
netsh winsock reset
ipconfig /release
ipconfig /flushdns
ipconfig /renew
ipconfig /registerdns


Have you rebooted modem and/or router?

Are you using VPN, proxy, or custom DNS service?

I did all these commands recommended from a website, its ethernet I use which is very stable, download/upload and never have any other issues with anything else, twitch runs fine while watching streams, youtube, spotify.. and discord (im normally talking to friends while I get kicked out of Conan exiles) no issues whatsoever with my internet(also did what I said above - constant pinging to google) and yes I've restarted the router several times to no avail, I also tried disabling anti-virus/firewall and allowing steam through the firewall(which it was already allowed)... no avail :(

I dont use any VPNs, proxys or custom DNS's - I wouldnt know how to use these lol

The only thing I have not tried is changing ethernet cable but with no other issues with the internet I'm not sure this is even worth trying.

update*
I reinstalled steam today, I played conan exiles for 3hours and wasnt disconnected even once during playing so I presumed it was fixed, however I noticed about 15minutes ago steam disconnect/reconnected... so I guess the issue is not fixed :(
v

[jonnny!]

Its really frustrating, still happening :(

[Arg0n]

Steam writes a lot of log files. Maybe you will find smth there. I'm currently not on my PC to check which of them might be helpful. But you can find them here:

Logfiles: C:\Program Files (x86)\Steam\logs

Crashdumps: C:\Program Files (x86)\Steam\dumps

You can also check the Windows Event logs:

https://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/

[AndresEgger]

me

[Arg0n]

You can find logs for connections here C:\Program Files (x86)\Steam\logs\connection_log.txt =)

[Lancee]

Did you find a solution to this?

[Remus]

Would also be interested in knowing if there is a solution to this.

[Mike]

This thread was quite old before the recent post, so we're locking it to prevent confusion.