mapcre8ter Mar 14, 2019 @ 6:59am
upgraded my phone, cant add steam authenticator.
I upgraded my phone, I do still have the old phone and steam is connected. Installed steam on the new phone, it logged in fine, but I get an but how do I make that phone the authenticator phone/steam login.

Error Message on phone.
You can't receive confirmations on this device.

You can only receive confirmations on the device with your Steam Mobile Authenticator. If you want to receive confirmations on this device, please remove your authenticator from the current device and add it back on this one.

How to remove? How to add it?
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Showing 1-10 of 10 comments
mapcre8ter Mar 14, 2019 @ 7:21am 
I have access to the account and steam, on both phones, but I want to move it to my new phone.

From the Steam Mobile app on your new device, try to log into your account. When the app asks for your authenticator code, select "Please help, I no longer have access to my Mobile Authenticator codes." Follow the steps the app provides and you can either transfer your authenticator to the new device or remove it from the previous device.
cSg|mc-Hotsauce Mar 14, 2019 @ 7:22am 
Why did you quote the part you are supposed to do?

:qr:
mapcre8ter Mar 14, 2019 @ 7:23am 
The messages are not coming through to my old phone.
mapcre8ter Mar 14, 2019 @ 7:27am 
I think my problem with this is, how do I get the code to login, if I remove the authenticator from my old phone.
cSg|mc-Hotsauce Mar 14, 2019 @ 7:28am 
You removed it from your old phone already? Before you transferred it?

:qr:
mapcre8ter Mar 14, 2019 @ 7:30am 
No, its still on the old phone, I dont want to remove it until I know how I am going to log in without it?
mapcre8ter Mar 14, 2019 @ 7:31am 
how do I transfer ?
BADSPistawful Mar 14, 2019 @ 8:01am 
I did that a few weeks ago and I just deleted it from the old phone and logged in on the new 1.

I did use the original SIM card in the new phone if that matters.
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Date Posted: Mar 14, 2019 @ 6:59am
Posts: 10