steam causes BSoD

[MDP]

Hi,

About 3 weeks ago, my computer started getting BSoDs all of a sudden. I've done some work trying to fix the problem, including updating drivers and making sure the processor does not overheat. Right now my computer works fine as long as I don't open steam, but when steam opens (automatically on startup or manually by me), it soon after crashes my PC, causing a BSoD. If I exit steam fast enough on computer startup, it does not happen, and I can use my computer for days, but if I will at some point manually start it, there is a high chance that soon after a BSoD will pop.

This is very frustrating to me, as I spend a lot of time gaming on steam. I've tried everything I could find online, and I'm almost at a point I will just buy a new computer. I'm reaching out to you guys for help before finally deciding on it, any help will be really appreciated.

Here's the BSoD:
https://imgur.com/hZRoMsO

EDIT:
Running in safe mode with networking does seem to prevent the crash, if that helps to debug it?

[︻ 一 Regi Gardocki]

just do a system restore make sure u bk up all files.doesnt take to long either....plus once u restarted everything all things will be fresh and fast...dont bother trouble shooting..look how long its takein u to figure things out

[MDP]

I'm sorry but I still don't understand how to distinguish a driver from a program. When I go to the list of installed programs, how do I know which is a driver? Some of them have the word "Driver" in the title, so surely they are drivers, but is that all?

And again to make sure, here's the list of programs with "Driver" in their name (or otherwise look like a driver to me) which are installed on my computer. Should I uninstall all of them except Nvidia's?

NVIDIA GeForce Experience 3.10.0.95
NVIDIA HD Audio Driver 1.3.38.13
NVIDIA PhysX System Software 9.18.0907
NVIDIA 3D Vision Controller Driver 390.41


TP-LINK Tl-WN7200ND Driver
TP-Link Wireless Configuartion Utilitiy
(Should I delete these? I am using TP-Link to wirelessly connectto the internet)

HP Officejet 6700 Basic Device Software
HP Officejet 6500 E709 Series

Realtek High Definition Audio Driver
Realtek Ethernet Controller Driver

Intel SDK for OPenCL - CPU Only Runtime Package
Intel Control Center
Intel HD Graphics Driver
Intel Management Engine Components
Intel USB 3.0 eXtensible Host Controller Driver

Sorry for asking so much, but I'm just making sure I'm not doing any permanent damage to my computer.

[ReBoot]

Uninstalling that TP link stuff would be a good first step. Quality network equipment doesn't need special software to run. Uninstall the Realtek Ethernet entry as well, those things run with the standard driver just fine (using one myself).
The Intel stuff also looks fishy. You only need the graphics driver. Uninstall the rest, see if Windows automatically installs a USB3 driver. If not, reinstall it yourself.

That said, theres no permanent damage done.

That said, don't apologize for asking. Asking is fine, replying to posts is fine. Its the people that don't bother engaging in a dialog at all that I hate. Asking is fine though!

[MDP]

@Regi, System Restore did not help =\

[MDP]

@ReBoot I have to go out now, but I'll check it out later today and post here if it helped me. Thanks!

[MDP]

@ReBoot I've uninstalled these drivers (excluding my TPLink driver - when I uninstalled it I did not have an internet connection, so I reinstalled), and the problem persists :(

[Satoru]

Can you set up windows to generate mini dumps instead

[MDP]

Alright, I just configured it to save minidumps. Then do you want me to run steam again to trigger the crash, and upload the minidump?

[ReBoot]

Origineel geplaatst door MDP:

Alright, I just configured it to save minidumps. Then do you want me to run steam again to trigger the crash, and upload the minidump?

That wild be the way to go.

[MDP]

So I've let steam crash my computer again, and I see that the minidump folder has a lot of minidumps. Did not check it before crashing - so I don't know if theyr'e all relevant. Anyway, I've uploaded all of the minidumps (their dates are all today/yesterday) to a rar archive here:
https://drive.google.com/open?id=1cNpalOd6hnPVS23CLDQhPZSZ5_kHvfbB

Thanks a bunch!

[MDP]

I have one more odd thing to mention. Suspecting my GPU, I have just removed my GPU and worked with the on-board GPU instead. When doing that, twice I've tried to run steam, and in both times withing a minute or two the computer restarted WITHOUT giving me a blue screen.
I put my external GPU back, run steam, and withing a minute or two the computer crashed and restarted WITH a blue screen as before.

I don't know if this "forensic" detail helps, but I thought I'd put it out there.

[Satoru]

Ewwwww the hal.dll is failing.................. thats bad

If you're lucky its just the GPU drivers. I'd do a clean uninstall of them

[MDP]

Satoru, are you suggesting to uninstall the GPU (both NVIDIA and Intel's on board) drivers, and then reinstall them? (just making sure I understand what you're saying)

[Satoru]

Origineel geplaatst door MDP:

Satoru, are you suggesting to uninstall the GPU (both NVIDIA and Intel's on board) drivers, and then reinstall them? (just making sure I understand what you're saying)

I think you need to do a clean uninstall of the NVIDA drivers and reboot. See if that help

[MDP]

I've tried uninstalling the NVIDIA graphic driver and also to disable it and it did not help. I will hear you out though and try to uninstall all the NVIDIA drivers. I'll update here soon.