Purchases while working abroad

[Ashraa]

I'm working away from my home country for a few weeks.

I have funds in my wallet for my country store in my default currency.

However now I'm abroad, whenever I access my account it shows prices for the country I'm. Even if I add to cart and try and checkout it's all in the 'wrong' currency and asks me to add a new payment method in the local currency.

I don't want to change my location settings as I'm only here for a few weeks, is there any way to access MY store back home and buy as normal?

Currently the only work around I have found is to add items to my cart as normal, switch to a VPN for my home country then refresh to fool it onto thinking I'm home and therefore able to use my funds.

Seems a bit drastic to force your store to an IP location. Especially if 3 months is the limit on changing location. I'm away for 4 weeks and Steam Deck would have been great to add titles too.

It's not the end of the world if not, bit seems like an oversight especially as people travel and steam decks are built for that.

Thanks in advance for any help/info

[Sr. Xyz]

https://help.steampowered.com/en/faqs/view/2B3F-DAEF-846B-A0E8

[Ashraa]

Sr. Xyz eredeti hozzászólása:

https://help.steampowered.com/en/faqs/view/2B3F-DAEF-846B-A0E8

I appreciate this was probably a genuine offer of help, bit I didn't actually help out address the issue in the original post.

"Your store country must be set to the country where you currently reside and you must have a local payment method you can use to make purchases."

This is the problem...

I don't reside here, I'm here temporarily for work. Not enough to change store location but long enough to want to make purchases.
(3 month cool down on location changes).

Just seems a daft oversight on the age of digital nomad/people travelling for work/forces. Especially with the Steam Deck.

Until there's a proper solution, I'll just make separate accounts for countries I'm likely to be staying in for any extended period of time and link them all via family share.

That's some ballache though.

I get that it's to cut down on accounts taking advantage of regional pricing, but as things stand it would genuinely be easier to create a Turkish/Russian account and cheat the system than it actually is to travel and purchase from my legitimately linked home account.

For the record, I am not condoning this practice, I'm just offering a hypothetical example that it would be easier to cheat the system than to be honest customer.

[Callahan420]

Use a payment method from your country instead of the wallet funds, I have never heard of the store region changing automatically.

[Ashraa]

Callahan420 eredeti hozzászólása:

Use a payment method from your country instead of the wallet funds, I have never heard of the store region changing automatically.

Doesn't give me the opportunity, I have both a card linked and wallet funds in my home account.
Store detects my location IP and automatically changes the store to my location, if I add games to the cart and go to check out out asks me to add a payment method from the country I'm currently working in.

Pretty sure I wrote all that information on the original post however......

[Ashraa]

Anyway... Seems there's currently no solution for this but there are workarounds.

Will leave the post in case some else has similar issues. But no need to reply further.

Easy enough to change store semi permanent if you're moving to another country for a long period of time.
If you're just on holiday it really doesn't matter.
Those of us stuck in between these scenario's its either VPN or a new account linked to your original account.

[Brian9824]

Simplest solution is to send steam support a ticket, as this is a user forum and stuff like this is what support is for. Have you EVER paid with a payment method issued by your country before?

Curious if that could be the issue.

[Silício]

I'm having a similar problem. I'm in the US and 2 months ago I was in Brazil, so I changed my region to Brazil in order to buy a game to play with some friends there.

I just received my SteamDeck purchase notification, but I'm unable to finish it because it's saying

"You may not update your Steam account's country more than once every 3 months. Please complete this purchase using a payment method from your current region."

I already tried to finish the purchase using my US credit card and billing address but no luck as well.

I already sent them 3 messages in the same support ticket but no answers so far. I have 8 hours to finish the purchase otherwise I'll lose it.

[Brian9824]

DFilho eredeti hozzászólása:

I'm having a similar problem. I'm in the US and 2 months ago I was in Brazil, so I changed my region to Brazil in order to buy a game to play with some friends there.

I just received my SteamDeck purchase notification, but I'm unable to finish it because it's saying

"You may not update your Steam account's country more than once every 3 months. Please complete this purchase using a payment method from your current region."

I already tried to finish the purchase using my US credit card and billing address but no luck as well.

I already sent them 3 messages in the same support ticket but no answers so far. I have 8 hours to finish the purchase otherwise I'll lose it.

Your out of luck. Your not supposed to change your region if your temporarily visiting, someplace else, only if its your new permanent residence. You could have easily bought the game to play with friends there from the US store.

AFAIK that is one of the system bans that not even support can over-ride.

[Silício]

brian9824 eredeti hozzászólása:

DFilho eredeti hozzászólása:

I'm having a similar problem. I'm in the US and 2 months ago I was in Brazil, so I changed my region to Brazil in order to buy a game to play with some friends there.

I just received my SteamDeck purchase notification, but I'm unable to finish it because it's saying



I already tried to finish the purchase using my US credit card and billing address but no luck as well.

I already sent them 3 messages in the same support ticket but no answers so far. I have 8 hours to finish the purchase otherwise I'll lose it.

Your out of luck. Your not supposed to change your region if your temporarily visiting, someplace else, only if its your new permanent residence. You could have easily bought the game to play with friends there from the US store.

AFAIK that is one of the system bans that not even support can over-ride.

That's true, it was a wrong decision on my side to change it to Brazil only to get the game. I did notice the 3 months of delay to change it back to the US, also Valve made the steam deck deliver even faster. :')

[Brian9824]

DFilho eredeti hozzászólása:

brian9824 eredeti hozzászólása:

Your out of luck. Your not supposed to change your region if your temporarily visiting, someplace else, only if its your new permanent residence. You could have easily bought the game to play with friends there from the US store.

AFAIK that is one of the system bans that not even support can over-ride.

That's true, it was a wrong decision on my side to change it to Brazil only to get the game. I did notice the 3 months of delay to change it back to the US, also Valve made the steam deck deliver even faster. :')

Yeah hopefully you don't lose your place because of it

[Silício]

brian9824 eredeti hozzászólása:

DFilho eredeti hozzászólása:

That's true, it was a wrong decision on my side to change it to Brazil only to get the game. I did notice the 3 months of delay to change it back to the US, also Valve made the steam deck deliver even faster. :')

Yeah hopefully you don't lose your place because of it

Thank you man!!