VaNiShEd Sep 7, 2018 @ 8:22am
Family sharing / Two Point Hospital
Hi.

My son lives with his mother and I have added him to family sharing. He was able to play the game on his laptop for two hours but then got an error message "An error occurred while updating Two point Hospital (shared library locked)". Is that normal or how can we change that? My son really enjoyed the game and I would hate it if he couldn't enjoy the game just because his mother and I are separated.

Any help is appreciated.
Originally posted by Cathulhu:
Steam's rules. Libraries can only be shared as a whole. If one game is played, the whole library is locked. So, if you play any game from your library, no one else can access any game from it.
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Showing 1-15 of 19 comments
cSg|mc-Hotsauce Sep 7, 2018 @ 8:38am 
Are you playing your games or another person sharing your games?

:qr:
zZzooey.exe Sep 7, 2018 @ 8:40am 
Only 1 person can use the library at the time.
Also I advise looking here.
https://steamcommunity.com/groups/familysharing
VaNiShEd Sep 7, 2018 @ 8:46am 
First of all, thanks for the replies. I appreciate it.

He is playing the game from my library while I'm not playing it. So to my knowledge he should be able to play it.
cSg|mc-Hotsauce Sep 7, 2018 @ 8:47am 
No other account sharing your games?

:qr:
Count_Dandyman Sep 7, 2018 @ 8:48am 
Originally posted by wet_chocolate:
First of all, thanks for the replies. I appreciate it.

He is playing the game from my library while I'm not playing it. So to my knowledge he should be able to play it.
It's not just a question of if you are playing that specific game if you are playing any game from your library it will prevent him from playing it.
cSg|mc-Hotsauce Sep 7, 2018 @ 8:50am 
That^^... https://support.steampowered.com/kb_article.php?ref=3784-QLBM-5731#gamevslibrary

Originally posted by :
https://steamcommunity.com/groups/familysharing

Don't go there. They only beg users to share accounts.

:qr:
VaNiShEd Sep 7, 2018 @ 8:55am 
Originally posted by cSg|mc-Hotsauce:
No other account sharing your games?

:qr:

No. My son is the only person to have access to my library besides me.

Originally posted by Count_Dandyman:
It's not just a question of if you are playing that specific game if you are playing any game from your library it will prevent him from playing it.

As far as I know he was able to play my other games so far without problems. Will ask him later to clarify.
zZzooey.exe Sep 7, 2018 @ 9:12am 
Originally posted by wet_chocolate:
Originally posted by cSg|mc-Hotsauce:
No other account sharing your games?

:qr:

No. My son is the only person to have access to my library besides me.

Originally posted by Count_Dandyman:
It's not just a question of if you are playing that specific game if you are playing any game from your library it will prevent him from playing it.

As far as I know he was able to play my other games so far without problems. Will ask him later to clarify.
What he meant was, you shouldnt use anything in your library while your son is playing your games.
VaNiShEd Sep 7, 2018 @ 10:27am 
That doesn’t right. It shouldn’t be any problem that he play one of my games while I play another.
zZzooey.exe Sep 7, 2018 @ 10:30am 
Originally posted by wet_chocolate:
That doesn’t right. It shouldn’t be any problem that he play one of my games while I play another.
It's how it works. You both cannot use your library at same time.
The author of this thread has indicated that this post answers the original topic.
Cathulhu Sep 7, 2018 @ 10:31am 
Steam's rules. Libraries can only be shared as a whole. If one game is played, the whole library is locked. So, if you play any game from your library, no one else can access any game from it.
cSg|mc-Hotsauce Sep 7, 2018 @ 10:41am 
Originally posted by wet_chocolate:
That doesn’t right. It shouldn’t be any problem that he play one of my games while I play another.

Read it again...

Originally posted by cSg|mc-Hotsauce:
https://support.steampowered.com/kb_article.php?ref=3784-QLBM-5731#gamevslibrary

:qr:
VaNiShEd Sep 7, 2018 @ 11:16am 
I really missed that a person uses the whole library as a whole so that nobody could play any other game.

It’s annoying and I miss the logic behind it but it’s not like I can do anything against it.

Thanks to all for the answers, even if it took me a bit longer to realise what you meant.
zZzooey.exe Sep 7, 2018 @ 11:18am 
Its logical, otherwise since you can share library with 5 accounts, that would make 5 accounts+you play a game at same time at price of one game. Kind of unprofitable for valve.
And family sharing is originally meant to be used on same pc, where 1 account is logged in at the time.
Last edited by zZzooey.exe; Sep 7, 2018 @ 11:19am
VaNiShEd Sep 8, 2018 @ 2:25am 
I understand that Steam and the other companies want to earn money (though I don’t like how they do it sometimes). But we are not talking about 5 people playing the same game at the same time (which was bought once), we are talking about whole libraries. Meaning of 400+ games that I have only one can be played at a time.

And nowadays patchwork families/ separated parents aren’t that unusual so family sharing allows me to give my kids access which they would have if I still lived with them.

Imagine your whole music collection or blu ray collection and you cannot borrow even one disc to your family because you are watching a whole different movie/listen to a different cd.

I know about license agreements etc. but it sure is annoying considering the prices we pay. It’s not about copying/piracy after all. Just me being able to choose what happens with the products I paid money for.
Last edited by VaNiShEd; Sep 8, 2018 @ 2:26am
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Date Posted: Sep 7, 2018 @ 8:22am
Posts: 19