Left 4 Dead 2 disappeared from my Steam Account

[GhostHawk196]

This was one of the first games I’ve ever bought for steam more than 10 years ago and now it’s gone from my library.

I bought a UK retail copy from MightyApe when it released because the game was banned in Australia when it first released.

Could that be the reason why?

[nullable]

https://store.steampowered.com/account/history/

Is it on your purchase history? If the answer is no. Do you have any alt accounts? Because purchase history doesn't disappear.

[GhostHawk196]

Originally posted by Snakub Plissken:

https://store.steampowered.com/account/history/

Is it on your purchase history? If the answer is no. Do you have any alt accounts? Because purchase history doesn't disappear.

Yes it is, on that note it seems all my retail versions (physical editions) have disappeared. I don’t have any alt accounts.

[Muppet among Puppets]

What does the store page say?

[GhostHawk196]

Actually the game is still in my library and I can install it okay but it doesn't show up under Games section from my profile.

[mimizukari]

Originally posted by GhostHawk196:

Actually the game is still in my library and I can install it okay but it doesn't show up under Games section from my profile.

Lots of games don't show up under the Games section from your profile, for many reasons. Using your library is how you'd normally download games/see your entire game list.

[Cathulhu]

Could be simple server issues and resolve within the next few hours.

[Ettanin]

Steam uses a distributed, sharded database system. As some of the shards are (still) down, the necessary data of that account cannot be loaded.

Please wait until the system employs backup shards or wait for the affected shards to come back online.

https://en.wikipedia.org/wiki/Distributed_database