why cant i use my debit card?
when i put in the information and click purchase it gives me this error
Your purchase has not been completed. Your credit card information has been declined by your credit card company.

Note that in some cases, your credit card company may put a 'hold' on funds in your account, but you will not be charged. After correcting any errors in the information displayed below, please try your purchase again.
Can anyone help?
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Showing 1-3 of 3 comments
my new friend May 7, 2022 @ 9:24am 
Make sure you are entering in the correct billing information and that it is your card and not someone else's.
What country?
I had the same problem on instant gaming 2 months ago. The problem was in my bank account....I don't know how but my credit card was limited so I was able only to purchase games or whatever under 30$ and every time I tried to purchase a game that was around 40$ it was impossible due to limited account in bank. I fixed the problem easily on my phone from the bank application just pushed the limit up to 100$.
Last edited by Cīvis Romānus sum☦✝; May 8, 2022 @ 9:05am
Splash Colour May 8, 2022 @ 8:00pm 
Originally posted by my new friend:
Make sure you are entering in the correct billing information and that it is your card and not someone else's.
What country?
I tell people this quite often due to the issue is quite common.
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Showing 1-3 of 3 comments
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Date Posted: May 7, 2022 @ 9:22am
Posts: 3