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Games CD keys also steam support contact
Hi,

I have 2 questions

1. How I can directly contact steam support team (those sections and suggestions via steam help do not work for me )

2. How I can obtain a game CD key (game key) or any solid prove I'm the game owner via Steam

Actually another one

Is there any automation way to see all "CD keys " ?!! I own hundred games


My actual problem is ..

Since I own those games I want to make a my own legal database with details that I own the games (cd keys or equivalent )

Steam is a online service and I have 0 guaranty that my product will remain my own, also Steam is heavily depend on Internet connectivity .. what I mean with that is .. you own a asset , you pay for a asset which you can not use if you do not have internet connectivity, now how you will download / get the asset is different story however how you will prove this is asset is your own is something important.

I'm shock how hard is to contact support team with specific question which is not in the predefined sections (any idea ?!?!?)

I hope someone to help me here, also to really understand what I mean, my other options are via the hard (legal) way, nut still I'm not sure how to contact steam to inform them before I go with such steps ... any way

Regards,
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Beiträge 1630 von 43
Ursprünglich geschrieben von Nikolay Dachev:
Ursprünglich geschrieben von magicISO Sweden:
its like that with andriod the just stop update old phones should i go after samsung or other phone makers ? apple do the same thing

Hey, let's not go in conversation fight, this is not the point , I just have legitimate concerns

@B-o-B will try to research more on it, thanks

Overall, if someone help me to directly contact steam legal support I will get him/her a beer :D :D

Regards, to all !!!
https://help.steampowered.com/ here you contact them or just open a ticket with them simple
Thanks,

But this is why I create the topic,

Before I open it I spend around a hour to click on all suggestions and I do not find anything which is related to my case, and the bigger problem (may be is in me) I was not able to find how I can open a dedicated case, also I search in i-net and was not able to find nothing useful as well

usually, contact the support suppose to be something extremely easy .

note: Since the last almost 8 years I never have a case to contact the support so ..
Ursprünglich geschrieben von Nikolay Dachev:
The problem is more like,

Get a product let say a phone, but if the shop from where you get the phone stop exist .. and for that reason you will not be able/allow to use your phone anymore
In that scenario steam games are phones that can only run with sim card from one hoster.
The difference, the games will always need that sim card (steam)

What you found out, is the reason they sell games here. Its the baseline of this thing.
Even if you get a key, its just letters. If the one who handed you that key stops accepting it, its gone.

Thats why i buy games as cheap as possible. That way this has a benefit for me.
Ursprünglich geschrieben von Muppet among Puppets:
Ursprünglich geschrieben von Nikolay Dachev:
The problem is more like,

Get a product let say a phone, but if the shop from where you get the phone stop exist .. and for that reason you will not be able/allow to use your phone anymore
In that scenario steam games are phones that can only run with sim card from one hoster.
The difference, the games will always need that sim card (steam)

What you found out, is the reason they sell games here. Its the baseline of this thing.
Even if you get a key, its just letters. If the one who handed you that key stops accepting it, its gone.

Thats why i buy games as cheap as possible. That way this has a benefit for me.


:steamthumbsup: but this is not right .. or should not be

Also steam do not own the games, they just sell it, so why we should be limited ?!!, also usually when you get a phone locket to provider ... this is because you get a special contract with the gms service provider and this is the reason why the phone is lock !
Ursprünglich geschrieben von Nikolay Dachev:
Ursprünglich geschrieben von Muppet among Puppets:
In that scenario steam games are phones that can only run with sim card from one hoster.
The difference, the games will always need that sim card (steam)

What you found out, is the reason they sell games here. Its the baseline of this thing.
Even if you get a key, its just letters. If the one who handed you that key stops accepting it, its gone.

Thats why i buy games as cheap as possible. That way this has a benefit for me.


:steamthumbsup: but this is not right .. or should not be

Also steam do not own the games, they just sell it,
Steam is basically a copy protection.
With a store.

You just did not see it.

And all the other things like ea and ubisoft clients too.
Ursprünglich geschrieben von Nikolay Dachev:
Also steam do not own the games, they just sell it, so why we should be limited ?!!,
Because the licenses you purchase are tied to the Steam platform, all you own are licenses to access the games software through the Steam launcher (literally). Just as licenses purchased on most other storefronts/clients are only tied to those. One exception is GoG, as they sell them DRM-free, but you still have to download the games software via the GoG site.

Technically when you buy on Steam you aren't owed a non-Steam version. And to address your concerns, if Steam would ever go under, there is a big chance you lose all your games on Steam.
Again we return to the point, "what if " - great show btw :) steam as a company stop exist or something else happen, world is enough f* the last several year ..

example: I do not remember the company which provide "stream playing", was a good one I use it before years, but in some point sony obtain it, in one beautiful day , they site announce no more service.

Now this example is different from steam, I know .. it was monthly fee for the service, you do not own anything, just use the games via software stream client .. but still is a good example
@"Crazy Tiger" :steamthumbsup: Are you sure this is the case ? Steam games can be played without steam client .. if I not mistake (after they are installed)

..\Steam\steamapps\common\ ..
Zuletzt bearbeitet von Nikolay Dachev; 2. Apr. 2022 um 13:56
Ursprünglich geschrieben von Nikolay Dachev:
Again we return to the point, "what if " - great show btw :) steam as a company stop exist or something else happen, world is enough f* the last several year ..

example: I do not remember the company which provide "stream playing", was a good one I use it before years, but in some point sony obtain it, in one beautiful day , they site announce no more service.

Now this example is different from steam, I know .. it was monthly fee for the service, you do not own anything, just use the games via software stream client .. but still is a good example
That is the risk you take when buying digital only.

And most developers sell digitally.

So you must make the choice that benefits you:
Buy as cheap as possible, so its as cheap as renting (kind of). This is my approach to this.
well, I have a game from kickstarter, they send me the CD via post mail and also I get a steam key

Also 777 games ... this is not really cheap :D (yep from 2014 till now but still .. )
Zuletzt bearbeitet von Nikolay Dachev; 2. Apr. 2022 um 13:59
Ursprünglich geschrieben von Nikolay Dachev:
well, I have a game from kickstarter, they send me the CD via post mail and also I get a steam key
Then you got 2 things
Ursprünglich geschrieben von Nikolay Dachev:
well, I have a game from kickstarter, they send me the CD via post mail and also I get a steam key

Also 777 games ... this is not really cheap :D (yep from 2014 till now but still .. )
still your problem you did buy them here steam its not steams problem
I think I should read steam the terms and conditions (usually no one are them :D :D )
Matt 2. Apr. 2022 um 14:04 
You can only contact Steam support regarding topics that they can help with.

Which is why you can't contact support asking for a list of "CD keys" on your account. Most purchases don't even use the outdated CD key system. But even for licenses that you added to your account with a CD key, they will not provide this info to you.

Your proof of purchase would be the receipts, activation emails, and/or bank statements.
I think steam is a sell platform and nothing else ... but I can do a mistake about that as well :|
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Geschrieben am: 2. Apr. 2022 um 12:23
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