Help Steam support ask me for cd key for owner ship but i dont have any stored cd key

[RusheR]

Hello, steam support want me to give them a CD key for any game to show evidence that the account was mine but i havent saved any of the cdkey. and i dont have the steam wallet code too

[zZzooey.exe]

Snapjak님이 먼저 게시:

When did support start accepting keys that aren't retail? I haven't seen anything on it yet.

One of my friends got account stolen via digital keys as well.
He took a screenshot of something unrelated and sent to random person, but didnt realize he had notepad open with his steam keys written in it also somewhere in that screenshot (i know its dumb, and he was young then) so person who saw screenshot simply contacted steam supp and said thats his account and sent them cd keys and they believed him. Sounds unfair, but nothing coulda been done.
Also, as far as I know they always accepted digital keys..I mean, whats the difference? Basically none.

[Muppet among Puppets]

Rei-님이 먼저 게시:

Snapjak님이 먼저 게시:

When did support start accepting keys that aren't retail? I haven't seen anything on it yet.

One of my friends got account stolen via digital keys as well.
He took a screenshot of something unrelated and sent to random person, but didnt realize he had notepad open with his steam keys written in it (i know its dumb, and he was young then) so person who saw screenshot simply contacted steam supp and said thats his account and sent them cd keys and they believed him. Sounds unfair, but nothing coulda been done.
Also, as far as I know they always accepted digital keys..I mean, whats the difference? Basically none.

The difference is, what made this story possible.

[Snapjak]

Well the difference is that a hijacker wouldn't have physical access to say your HL2 key insert that came with the box, whereas they could easily get the key for Dragon Age by simply going into the library and getting it.

[zZzooey.exe]

Muppet among Puppets님이 먼저 게시:

Rei-님이 먼저 게시:

One of my friends got account stolen via digital keys as well.
He took a screenshot of something unrelated and sent to random person, but didnt realize he had notepad open with his steam keys written in it (i know its dumb, and he was young then) so person who saw screenshot simply contacted steam supp and said thats his account and sent them cd keys and they believed him. Sounds unfair, but nothing coulda been done.
Also, as far as I know they always accepted digital keys..I mean, whats the difference? Basically none.

The difference is, what made this story possible.

I meant, there is no difference between digital key and physical key. Not sure what you mean.

[zZzooey.exe]

Snapjak님이 먼저 게시:

Well the difference is that a hijacker wouldn't have physical access to say your HL2 key insert that came with the box, whereas they could easily get the key for Dragon Age by simply going into the library and getting it.

If they got access to your library, that means they are either on your account or on your pc. And usually physical boxes woulda been around too, no? but we are going off topic

[shiel]

Rei-님이 먼저 게시:

Snapjak님이 먼저 게시:

Well the difference is that a hijacker wouldn't have physical access to say your HL2 key insert that came with the box, whereas they could easily get the key for Dragon Age by simply going into the library and getting it.

If they got access to your library, that means they are either on your account or on your pc. And usually physical boxes woulda been around too, no? :awoo: but we are going off topic

No. They don't see physical keys inside your house when your account gets compromised... not sure how that makes any sense.

[zZzooey.exe]

shiel님이 먼저 게시:

Rei-님이 먼저 게시:

If they got access to your library, that means they are either on your account or on your pc. And usually physical boxes woulda been around too, no? but we are going off topic

No. They don't see physical keys inside your house when your account gets compromised... not sure how that makes any sense.

Idk either, just replying to guys post.

[Darren]

For reference the CD keys displayed in the Steam library do not match the key used to redeem the game.

Those CD keys are for letting third party services know you own the game and do not change even if you remove the game and redeem another CD key on your account.

[Crashed]

RusheR님이 먼저 게시:

Hello, steam support want me to give them a CD key for any game to show evidence that the account was mine but i havent saved any of the cdkey. and i dont have the steam wallet code too

Did you ever use PayPal? If so, do you have any PayPal invoices?

[Bee🐝]

OP, it seems, depending on how you lost access to the account, Steam insists on a physical key. It's been popping up for a while. You can try to send them something else on the proof of ownership list (see below) but they might not accept that either.

zooi님이 먼저 게시:

Snapjak님이 먼저 게시:

When did support start accepting keys that aren't retail? I haven't seen anything on it yet.

One of my friends got account stolen via digital keys as well.
He took a screenshot of something unrelated and sent to random person, but didnt realize he had notepad open with his steam keys written in it also somewhere in that screenshot (i know its dumb, and he was young then) so person who saw screenshot simply contacted steam supp and said thats his account and sent them cd keys and they believed him. Sounds unfair, but nothing coulda been done.
Also, as far as I know they always accepted digital keys..I mean, whats the difference? Basically none.

This is what Steam accepts and they have for ages: https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366#cd-keys

Either this was a long time ago or you should follow up with your friend. There needs to be a photo of the key included - that's the difference - no way the scammer has access to that. Just giving them the key wouldn't be enough to recover the account.

[sshortguy1]

I wanted to cancel my account I got some disturbing information from another member that had my personal info, I DON'T HAVE ANY CVLUE ON HOW THEYY GOYT IT EXCEPT WHEN I BOUGHT A GAME FROM STEAM, since that, I am uncomfortable with steam,

[Cathulhu]

https://help.steampowered.com/en/wizard/HelpDeleteAccount
No need to necro a thread for that.

P.S.: Don't use that nickname on other websites if you don't want to be found.
Like that website about growing weed.

[Crashed]

Cathulhu님이 먼저 게시:

https://help.steampowered.com/en/wizard/HelpDeleteAccount
No need to necro a thread for that.

P.S.: Don't use that nickname on other websites if you don't want to be found.
Like that website about growing weed.

Hang out on questionable websites (Google search indicates he's a contributer to said site) and you can expect to be compromised. Most likely said third party site doesn't take compliance related issues seriously.

[Neoooooooooooooooooooooooooo]

Same situation now…I have a 20 years old account, the support asked me to provide the first game CD key actived on the account. But I can’t, I can’t even find the CD. Is it possible to keep some thing for 20 years just for the account security? Ridiculous…

[cSg|mc-Hotsauce]

Neojoke8 MK I님이 먼저 게시:

Same situation now…I have a 20 years old account, the support asked me to provide the first game CD key actived on the account. But I can’t, I can’t even find the CD. Is it possible to keep some thing for 20 years just for the account security? Ridiculous…

Yes. I have all mine still.