Mihai_89 Nov 22, 2021 @ 4:14pm
Can DLCs be refunded just as regular games ?
So i'm guessing it's a "yes" from the start, but i want to get Halo Infinite's campaign because i like what i played of MP.

I have no idea though how will the campaign be but since it's categorized as DLC on the steam store, is it possible to refund it within 2 hours and 14 days just like any other regular game ?

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Showing 1-15 of 31 comments
my new friend Nov 22, 2021 @ 4:31pm 
REFUNDS ON DOWNLOADABLE CONTENT
(STEAM STORE CONTENT USABLE WITHIN ANOTHER GAME OR SOFTWARE APPLICATION, "DLC")
DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Please note that in some cases, Steam will be unable to give refunds for some third party DLC (for example, if the DLC irreversibly levels up a game character). These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.
https://store.steampowered.com/steam_refunds/
Mihai_89 Nov 22, 2021 @ 4:36pm 
Originally posted by my new friend:
REFUNDS ON DOWNLOADABLE CONTENT
(STEAM STORE CONTENT USABLE WITHIN ANOTHER GAME OR SOFTWARE APPLICATION, "DLC")
DLC purchased from the Steam store is refundable within fourteen days of purchase, and if the underlying title has been played for less than two hours since the DLC was purchased, so long as the DLC has not been consumed, modified or transferred. Please note that in some cases, Steam will be unable to give refunds for some third party DLC (for example, if the DLC irreversibly levels up a game character). These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.
https://store.steampowered.com/steam_refunds/

I don't understand.. so if i play 1 hour and a half and Master Chief levels up in Campaign i can't refund the DLC anymore if i don't like it ?

I mean i can't refund it anymore if Master Chief leveled up cuz it says "irreversibly levels up a game character" ?

Also what does it mean to be "consumed" for a DLC ? For the player to finish it ?
Last edited by Mihai_89; Nov 22, 2021 @ 4:42pm
my new friend Nov 22, 2021 @ 4:44pm 
Playing the MP and/or the campaign for more than 2 hours after you purchase the DLC will put you outside the requirements for a refund.
"Consumed" means items granted in game by the purchase of the DLC like special operator skins or free weapons. You don't have to worry about that with this game.
Originally posted by Mihai_89:
I mean i can't refund it anymore if Master Chief leveled up cuz it says "irreversibly levels up a game character" ?
What part of the campaign purchase says this on the store page?
Last edited by my new friend; Nov 22, 2021 @ 4:46pm
Mihai_89 Nov 22, 2021 @ 4:45pm 
Originally posted by my new friend:
Playing the MP and/or the campaign for more than 2 hours after you purchase the DLC will put you outside the requirements for a refund.
"Consumed" means items granted in game by the purchase of the DLC like special operator skins or free weapons. You don't have to worry about that with this game.

But again i DON'T understand.

Halo Infinite's MP is free, i already put like 8 hours in it.

The MP launched on November 15h and is Free 2 Play.

Halo Infinite's Campaign is listed as DLC and 60 bucks and it will release on December 8th.

What if i purchase the Campaign now i can't refund it anymore after it's released because i have 8 hours in MP ??
Last edited by Mihai_89; Nov 22, 2021 @ 4:47pm
Mihai_89 Nov 22, 2021 @ 4:48pm 
Originally posted by my new friend:
Playing the MP and/or the campaign for more than 2 hours after you purchase the DLC will put you outside the requirements for a refund.
"Consumed" means items granted in game by the purchase of the DLC like special operator skins or free weapons. You don't have to worry about that with this game.
Originally posted by Mihai_89:
I mean i can't refund it anymore if Master Chief leveled up cuz it says "irreversibly levels up a game character" ?
What part of the campaign purchase says this on the store page?

Check on the steam store page, the Campaign is listed as DLC.

I was asking about the refund policy cuz it says "if the DLC irreversibly levels up a game character".

If Master Chief levels up in Campaign i can't refund anymore ?
Last edited by Mihai_89; Nov 22, 2021 @ 4:49pm
my new friend Nov 22, 2021 @ 4:55pm 
Originally posted by Mihai_89:
But again i DON'T understand.

Halo Infinite's MP is free, i already put like 8 hours in it.

The MP launched on November 15h and is Free 2 Play.

Halo Infinite's Campaign is listed as DLC and 60 bucks and it will release on December 8th.

What if i purchase the Campaign now i can't refund it anymore after it's released because i have 8 hours in MP ??
If you play the free MP game for more than 2 hours, "starting from the time the Campaign is released on December 8th," you can not refund the Campaign. The timer starts on the release of the Campaign.

Originally posted by Mihai_89:
Check on the steam store page, the Campaign is listed as DLC.

I was asking about the refund policy cuz it says "if the DLC irreversibly levels up a game character".

If Master Chief levels up in Campaign i can't refund anymore ?
That part is irrelevant to this situation/game. It refers to the purchase itself granting you levels just by purchasing the DLC as a bonus for the purchase. This game does not do that.
Last edited by my new friend; Nov 22, 2021 @ 4:55pm
J4MESOX4D Nov 22, 2021 @ 4:56pm 
Originally posted by Mihai_89:
Originally posted by my new friend:
Playing the MP and/or the campaign for more than 2 hours after you purchase the DLC will put you outside the requirements for a refund.
"Consumed" means items granted in game by the purchase of the DLC like special operator skins or free weapons. You don't have to worry about that with this game.

But again i DON'T understand.

Halo Infinite's MP is free, i already put like 8 hours in it.

The MP launched on November 15h and is Free 2 Play.

Halo Infinite's Campaign is listed as DLC and 60 bucks and it will release on December 8th.

What if i purchase the Campaign now i can't refund it anymore after it's released because i have 8 hours in MP ??
No. If you play the MP for over 2 hours AFTER owning the campaign then you can't refund. The campaign right now is in a pre-order phase so it wont apply to the 2 hours/2 weeks aspect however if there are any sneaky consumables garnered from owning the campaign now which can be used in MP, you may lose your entitlement even if you don't exceed the refund parameters when the campaign is released.
Mihai_89 Nov 22, 2021 @ 4:58pm 
Originally posted by my new friend:
Originally posted by Mihai_89:
But again i DON'T understand.

Halo Infinite's MP is free, i already put like 8 hours in it.

The MP launched on November 15h and is Free 2 Play.

Halo Infinite's Campaign is listed as DLC and 60 bucks and it will release on December 8th.

What if i purchase the Campaign now i can't refund it anymore after it's released because i have 8 hours in MP ??
If you play the free MP game for more than 2 hours, "starting from the time the Campaign is released on December 8th," you can not refund the Campaign. The timer starts on the release of the Campaign.

Originally posted by Mihai_89:
Check on the steam store page, the Campaign is listed as DLC.

I was asking about the refund policy cuz it says "if the DLC irreversibly levels up a game character".

If Master Chief levels up in Campaign i can't refund anymore ?
That part is irrelevant to this situation/game. It refers to the purchase itself granting you levels just by purchasing the DLC as a bonus for the purchase. This game does not do that.

So basically if i purchase the Campaign NOW i can still play MP until release date and only play the MP up until 2 hours AFTER the Campaign is released in order to refund said Campaign ?
Haruspex Nov 22, 2021 @ 4:59pm 
Originally posted by Mihai_89:
What if i purchase the Campaign now i can't refund it anymore after it's released because i have 8 hours in MP ??

I would suggest just not purchasing the campaign now. Set the money aside and buy it after it releases. Let the impatient preorder guys assume all the risk. There is no scarcity. They won't run out of copies, so you gain nothing by making the purchase before release.
Mihai_89 Nov 22, 2021 @ 4:59pm 
Originally posted by J4MESOX4D:
Originally posted by Mihai_89:

But again i DON'T understand.

Halo Infinite's MP is free, i already put like 8 hours in it.

The MP launched on November 15h and is Free 2 Play.

Halo Infinite's Campaign is listed as DLC and 60 bucks and it will release on December 8th.

What if i purchase the Campaign now i can't refund it anymore after it's released because i have 8 hours in MP ??
No. If you play the MP for over 2 hours AFTER owning the campaign then you can't refund. The campaign right now is in a pre-order phase so it wont apply to the 2 hours/2 weeks aspect however if there are any sneaky consumables garnered from owning the campaign now which can be used in MP, you may lose your entitlement even if you don't exceed the refund parameters when the campaign is released.

As far as i know no, there aren't any special pre-order items for the Campaign, i just checked on the store right now.

Could you also have a look just in case i might have missed anything ?
Mihai_89 Nov 22, 2021 @ 5:00pm 
Originally posted by 8bitbeard:
Originally posted by Mihai_89:
What if i purchase the Campaign now i can't refund it anymore after it's released because i have 8 hours in MP ??

I would suggest just not purchasing the campaign now. Set the money aside and buy it after it releases. Let the impatient preorder guys assume all the risk. There is no scarcity. They won't run out of copies, so you gain nothing by making the purchase before release.

But i already love the MP, that's why i want to get the SP also.
Last edited by Mihai_89; Nov 22, 2021 @ 5:00pm
Dr.Shadowds 🐉 Nov 22, 2021 @ 5:01pm 
"Can DLCs be refunded just as regular games ?"

Yes, if it not bought as a bundle with the game.

If you're outside the refund policy you have to make a manual refund ticket. To do this just do same process to do refund except want to click on button for "I have question about this purchase." Then explain the reason why want refund.

Just like J4MESOX4D pointed out, if there is consumable within DLC/Bundle may not get a refund, which you have to be aware of those things.

As others have said, hold off from pre ordering, check out reviews before you buy, it saves you a trip from refund if it end up not being as you have thought it would be.
Last edited by Dr.Shadowds 🐉; Nov 22, 2021 @ 5:05pm
Mihai_89 Nov 22, 2021 @ 5:03pm 
Originally posted by my new friend:
Just don't pre-order games.
https://steamcommunity.com/discussions/forum/0/3205995441638474026/

But i already know i will probably like the Campaign because i love the MP and also have the Halo MCC which i like a lot.
Last edited by Mihai_89; Nov 22, 2021 @ 5:03pm
Satoru Nov 22, 2021 @ 5:03pm 
1) you buy the DLC
2) you have 2 hours of playtime in the MAIN GAME to refund. ANYTHING YOU PLAY IN THE MAIN GAME COUNTS. It dosesnt matter you 'didnt play the dlc'. If you breathe on the main game, the 2 hour refund window starts going down. Single player? counts. Mutli player? counts. EVERYTHING COUNTS
Last edited by Satoru; Nov 22, 2021 @ 5:04pm
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Date Posted: Nov 22, 2021 @ 4:14pm
Posts: 31