Gorgor Dec 8, 2021 @ 8:32pm
Need help with refund WW3 game uses 3rd party downloader and counts as play time.
World War 3 seems like a scam uses 3rd party downloader that takes over 2 hours so you can't get a refund. Don't download the game.
Originally posted by Drab:
Originally posted by Nils McMountain:
World War 3 seems like a scam uses 3rd party downloader that takes over 2 hours so you can't get a refund. Don't download the game.

Go to the support page - click on purchases - click on the game - click on 'I have a question about this purchase' - explain what happened politely and ask for a refund.
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Showing 1-15 of 23 comments
Mad Scientist Dec 8, 2021 @ 8:41pm 
55GBs should download fairly fast depending on your service speed and CPU processing power.

Being a launcher/downloader doesn't at all make it a "scam", and getting upset to even call it that is absurd. If you're having an actual issue with the game, you can request a manually reviewed ticket but you must explain as much relevant information as possible including the download time, what the problem is, how you sought out help etc and that it's not getting resolved.

If you're just angry that it has exceeded the refund time by downloading the game, that's not a game issue.
Going off their posts regarding doom it sounds like a them problem.
Originally posted by Mr. Gentlebot:
55GBs should download fairly fast depending on your service speed and CPU processing power.

Being a launcher/downloader doesn't at all make it a "scam", and getting upset to even call it that is absurd. If you're having an actual issue with the game, you can request a manually reviewed ticket but you must explain as much relevant information as possible including the download time, what the problem is, how you sought out help etc and that it's not getting resolved.

If you're just angry that it has exceeded the refund time by downloading the game, that's not a game issue.
55gb download not fairly fast in average if we talk about 2 hours refund time.

A manual ticket is required if the 2 hour mark was met.

If the download exceeds the agreed playtime before the game ran at all, it is a problem with the game. Refunds are to reduce the risk of buying, and not about the download.
Last edited by Muppet among Puppets; Dec 8, 2021 @ 8:47pm
Mad Scientist Dec 8, 2021 @ 8:47pm 
Originally posted by Muppet among Puppets:
Originally posted by Mr. Gentlebot:
55GBs should download fairly fast depending on your service speed and CPU processing power.

Being a launcher/downloader doesn't at all make it a "scam", and getting upset to even call it that is absurd. If you're having an actual issue with the game, you can request a manually reviewed ticket but you must explain as much relevant information as possible including the download time, what the problem is, how you sought out help etc and that it's not getting resolved.

If you're just angry that it has exceeded the refund time by downloading the game, that's not a game issue.
55gb download not fairly fast in average if we talk about 2 hours refund time.

A manual ticket is required if the 2 hour mark was met.
I have yet to see any notation of issues with the game itself from the OP, and your response seems redundant.
Originally posted by Mr. Gentlebot:
Originally posted by Muppet among Puppets:
55gb download not fairly fast in average if we talk about 2 hours refund time.

A manual ticket is required if the 2 hour mark was met.
I have yet to see any notation of issues with the game itself from the OP, and your response seems redundant.
You dont need a issue to refund.
Long downloads are not a refund deny element. Every game could make a launcher. You like that?

My reply was based on your claims. 55gb load fairly fast....... what a statement.
Gorgor Dec 8, 2021 @ 9:25pm 
Originally posted by Mr. Gentlebot:
55GBs should download fairly fast depending on your service speed and CPU processing power.

Being a launcher/downloader doesn't at all make it a "scam", and getting upset to even call it that is absurd. If you're having an actual issue with the game, you can request a manually reviewed ticket but you must explain as much relevant information as possible including the download time, what the problem is, how you sought out help etc and that it's not getting resolved.

If you're just angry that it has exceeded the refund time by downloading the game, that's not a game issue.

No the game runs poorly too. Sorry but in no way should a 3rd party downloader dling the game count as play time. The game is in a horrible state. Pretty sure I downloaded 2042 in that amount of time. I'm not upset or angry as you stated, I just want a refund for a junk game that has sketchy practices.
Last edited by Gorgor; Dec 8, 2021 @ 9:33pm
MancSoulja Dec 8, 2021 @ 9:35pm 
Originally posted by Nils McMountain:
Originally posted by Mr. Gentlebot:
55GBs should download fairly fast depending on your service speed and CPU processing power.

Being a launcher/downloader doesn't at all make it a "scam", and getting upset to even call it that is absurd. If you're having an actual issue with the game, you can request a manually reviewed ticket but you must explain as much relevant information as possible including the download time, what the problem is, how you sought out help etc and that it's not getting resolved.

If you're just angry that it has exceeded the refund time by downloading the game, that's not a game issue.

No the game runs poorly too. Sorry but in no way should a 3rd party downloader dling the game count as play time. The game is in a horrible state. Pretty sure I downloaded 2042 in that amount of time.

Then you close the launcher and refund the game after an hour. No one held a gun to your head and forced you to sit there for two hours, you're in complete control. You know the rules, you can get a refund within 2 hours. If after 1 hour 50 minutes you're still struggling to play the game, close it and refund, don't sit there an blame everyone else.
Gorgor Dec 8, 2021 @ 9:37pm 
Originally posted by MancSoulja:
Originally posted by Nils McMountain:

No the game runs poorly too. Sorry but in no way should a 3rd party downloader dling the game count as play time. The game is in a horrible state. Pretty sure I downloaded 2042 in that amount of time.

Then you close the launcher and refund the game after an hour. No one held a gun to your head and forced you to sit there for two hours, you're in complete control. You know the rules, you can get a refund within 2 hours. If after 1 hour 50 minutes you're still struggling to play the game, close it and refund, don't sit there an blame everyone else.

Yeah sorry I don't sit watching downloads, I have stuff to do.
MancSoulja Dec 8, 2021 @ 9:38pm 
Originally posted by Nils McMountain:
Originally posted by MancSoulja:

Then you close the launcher and refund the game after an hour. No one held a gun to your head and forced you to sit there for two hours, you're in complete control. You know the rules, you can get a refund within 2 hours. If after 1 hour 50 minutes you're still struggling to play the game, close it and refund, don't sit there an blame everyone else.

Yeah sorry I don't sit watching downloads, I have stuff to do.

Why is that anyone's problem but your own? You had stuff to do and it cost you the price of a game.
Last edited by MancSoulja; Dec 8, 2021 @ 9:38pm
Its not that they could not make an achievement, you played 2 hours......
Gorgor Dec 8, 2021 @ 9:48pm 
Originally posted by MancSoulja:
Originally posted by Nils McMountain:

Yeah sorry I don't sit watching downloads, I have stuff to do.

Why is that anyone's problem but your own? You had stuff to do and it cost you the price of a game.

If you don't see the problem then I can't help you.
Ducks on Fire Dec 9, 2021 @ 1:22am 
Originally posted by Nils McMountain:
Originally posted by MancSoulja:

Why is that anyone's problem but your own? You had stuff to do and it cost you the price of a game.

If you don't see the problem then I can't help you.
Your the one asking for help. Your only option is to do a manual refund request. If that is refused then there isn't anything you can do.
The author of this thread has indicated that this post answers the original topic.
Drab Dec 9, 2021 @ 9:51am 
Originally posted by Nils McMountain:
World War 3 seems like a scam uses 3rd party downloader that takes over 2 hours so you can't get a refund. Don't download the game.

Go to the support page - click on purchases - click on the game - click on 'I have a question about this purchase' - explain what happened politely and ask for a refund.
Gorgor Dec 9, 2021 @ 1:21pm 
Originally posted by Ducks on Fire:
Originally posted by Nils McMountain:

If you don't see the problem then I can't help you.
Your the one asking for help. Your only option is to do a manual refund request. If that is refused then there isn't anything you can do.

Once again the problem is downloaders counting as play time. Don't know why that is so hard to see.
Ducks on Fire Dec 9, 2021 @ 1:32pm 
Originally posted by Nils McMountain:
Originally posted by Ducks on Fire:
Your the one asking for help. Your only option is to do a manual refund request. If that is refused then there isn't anything you can do.

Once again the problem is downloaders counting as play time. Don't know why that is so hard to see.
I know what the problem is, but it doesn't matter if anyone thinks it should or shouldn't count because it did count and that means you have to manually request a refund and explain what happened since the automated refund system will reject it outright.
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Date Posted: Dec 8, 2021 @ 8:32pm
Posts: 23