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How did you pay for the game? Also half and half?
1. You paid this half from the wallet to begin with
or
2. You've used another payment method which can't be refunded to
... which is coincidentally how refunds work in the banking system. A refund isn't just banks sending some money, which so happens to be exactly the same amount, between them. A refund is A PARTICULAR transaction which gets reversed, resulting in all effects of that transaction getting reversed, including money going back to where it came from.
There is no way to 'withdraw' from wallet. It's store credit rather than money, the money is spent.