Reporting a store/system requirements error

[Wasmachineman]

I downloaded the Hitman 3 demo as it explictly mentions that Windows 7 is supported, but when I run it it gives me a error related to kernel32.dll not supporting a specific call for Win7.

Where does one report such issues? IO-Interactive or to Steam?

[Iceira]

win7 64bit they dont even mention 32bit so they dont support it.

[zaphodikus]

Win7 is out of microsoft support anyway. And the makers of most apps have to do extra work now to keep supporting win7, so it's really time to move to win8.1 . You probably should post in the specific Hitman forum though, not going to get more than the "internet shouting factory" by posting here

[Judgmental Amaterasu]

It may support windows 7 but it does not support 32bit OS.

[zaphodikus]

kernel32.dll is not necessarily 32-bit, so not sure which straw is getting pulled here

https://stackoverflow.com/questions/1364741/does-64-bit-windows-use-kernel64

[Hyper]

win7 64bit they dont even mention 32bit so they dont support it.

[zaphodikus]

MSI GT780DX+R
i7 2720QM
GTX570M
8GB RAM ... 

That looks like a 64bit machine, unless we are talking about the laptop

[Count_Dandyman]

โพสต์ดั้งเดิมโดย zaphodikus:

MSI GT780DX+R
i7 2720QM
GTX570M
8GB RAM ... 

That looks like a 64bit machine, unless we are talking about the laptop

Just because the machine has the specs to run 64 bit doesn't mean the person setting up the OS hasn't installed 32 bit.

[Supafly]

โพสต์ดั้งเดิมโดย zaphodikus:

MSI GT780DX+R
i7 2720QM
GTX570M
8GB RAM ... 

That looks like a 64bit machine, unless we are talking about the laptop

64 bit capable maybe but no guarantee it's running a 64 bit OS

[zaphodikus]

kernel32 mean nothing there is no kernel64 - so puzzled where we get 32bit from

[Wasmachineman]

โพสต์ดั้งเดิมโดย zaphodikus:

MSI GT780DX+R
i7 2720QM
GTX570M
8GB RAM ... 

That looks like a 64bit machine, unless we are talking about the laptop

LOL, you do realize I posted that like almost 8 years ago right? Said GT780 has died years ago of mobo failure. I'm on a custom built desktop now. Still running Win7 though as I can't stand Win10.

Anyway, I opened a ticket at IOI and am waiting what they say about it.

[zaphodikus]

Hi there Washing-machine-person
As a software engineer, I can tell you Windows 7 is 4 versions behind, and that's the default limit for vendors. It takes loads of extra work, and I mean loads to be testing things on 4 different O/S - not to mention that win7 has a load of deprecated subsystems and a completely different kernel to Win 8.1.
As for win10, yeah I fell that pain - but you can disable a few services and change a few skinning settings and get most of the win7 feel back. Jump onto twitter and follow @MajorGeeks on how to "downskin" your O/S or go direct https://www.majorgeeks.com/