How do i just open a support ticket?

[Karmaterrorᵁᴷ]

Been bouncing around the help section for about teen mins now and iv gone down multiple paths like "account problems" "Purchaces" etc etc....

Nothing ends with "would you like to open a ticket" Its all just roundabout ways to different parts of my profile.

Anyone know how i simply get to the place where i can open a ticket to ask a question?

[Mad Scientist]

Support is for Account & Billing issues, not general questions.

Try not being vague as to why you want a generalized ticket.

[Wolf Knight]

you dont simply open a ticket. support does not have the time to answer millions of questions.

if you provide some information about what your issue is, someone on the forums will either know the answer or know how to contact support about your issue. support mainly handles account and billing issues.

[Crazy Tiger]

Usually that means the question probably isn't for Support.

May I ask what you want to ask of them?

[FFL2and3rocks]

Only certain options lead to submitting a ticket because they don't want people to waste their time with questions like "Why can't I trade?" or "How do I remove my VAC ban?" that can already be answered by reading the help pages.

[Karmaterrorᵁᴷ]

So I have to go own the billing and accounts tree in help section?

PS Its a question/issue i know i need steam support to sort out. Its not something any of us could do ourselfs and its not a silly "how remove vac ban" question or something like that.

[ReBoot]

What do you want to open a ticket about?

[Wolf Knight]

Originally posted by Karmaterrorᵁᴷ:

So I have to go own the billing and accounts tree in help section?

how about you tell us what the issue is instead of playing this silly game.

[Karmaterrorᵁᴷ]

Nothing you guys can sort out trust me, its not a request for information (or i would be scouring the help section)

Its about account changes only steam will be able to do, so i need to talk to a support person about it.

[ReBoot]

What account changes?

[Wolf Knight]

Originally posted by Karmaterrorᵁᴷ:

Nothing you guys can sort out trust me, its not a request for information (or i would be scouring the help section)

Its about account changes only steam will be able to do, so i need to talk to a support person about it.

account name cannot be changed if that is your question
they have an FAQ telling people how to change their store region when they move

[Wolf Knight]

Originally posted by Karmaterrorᵁᴷ:

Jeeze forget it il find it myself

Its not anything you guys can help me with, you arent steam support. It is not a request for information, its something i know from past experience they can help me with.

The question i asked was "where is the submit ticket button"

Even if its in the wrong place thats fine, iv had to do that in the past and steam have still been super helpful, getting me in touch with the right people to sort things out.

no one can help you get in touch with anyone unless they know what the issue is. some issues support used to assist with they no longer assist with.

we have had people asking for help and going back and forth for hours just trying to get some simple information about what the issue was. and that thread would of been done and finished in less then 5 minutes instead of hours, and all they needed to do was provide something very simple "what is the issue?"

if you cant find it in the support menu, it most likely is not something support can assist with.

[Crazy Tiger]

Have you tried the following steps?
- Click Support
- Go to My Account
- Go to Data related to my Account
- Scroll all the way down to find the "Contact Steam Support" button.

[Mad Scientist]

If you actually answered and wasn't vague we could tell you the exact option to select or otherwise where to go, to get the correct thing started

You're wasting everyones time by still being vague, there is no generalized "submit a general question" aka "submit ticket button".

Just select the category that most applies, fill it out, await the response.

[Brian9824]

Originally posted by Karmaterrorᵁᴷ:

Jeeze forget it il find it myself

Its not anything you guys can help me with, you arent steam support. It is not a request for information, its something i know from past experience they can help me with.

The question i asked was "where is the submit ticket button"

Even if its in the wrong place thats fine, iv had to do that in the past and steam have still been super helpful, getting me in touch with the right people to sort things out.

People were asking what the question was because there are multiple paths to submit a ticket depending on what the question is. Submitting it in the wrong path just gets the ticket closed....

There isn't a submit a random question option, as if the question doesn't fit one of the paths support doesn't deal with it

[Dr.Shadowds 🐉]

Originally posted by Karmaterrorᵁᴷ:

Nothing you guys can sort out trust me, its not a request for information (or i would be scouring the help section)

Its about account changes only steam will be able to do, so i need to talk to a support person about it.

Did you moved to another country?
https://help.steampowered.com/en/faqs/view/2B3F-DAEF-846B-A0E8

Are you doing this for a refund?
https://help.steampowered.com/en/faqs/view/784C-923B-A4A1-C825

Having problems with phone number added to account?

Did you lose access to your email you want to change?
https://help.steampowered.com/en/faqs/view/3944-4D89-1B3E-27DE

You lost your phone, or deleted your mobile 2FA app, and didn't save recovery code?
https://help.steampowered.com/en/faqs/view/3944-4D89-1B3E-27DE

If none of those, then there nothing to change because:
- There is no game transfer to another account, support does not do that.
- There no items recovery.
- If you forget what games you have removed from your account they can't help in that area as you have to figure that out using account history, and emails.
- There is no login name change.
- Support can not help you with 3rd party game issues as they be just as lost as you are looking for a fix. Only games they can help you with is if it for valve games only.
https://en.wikipedia.org/wiki/List_of_Valve_games