I forgot my password, lost access my old email. Steam tells me to contact support.

[Jaska]

Steam support pages are looping to itself and telling me to contact steam support, yet there is no support to contact.

I'm still happy I'm logged in but if my Steam client decides to sh!t itself and log me out, then my over 1000 game collection is lost forever...

[DarkCrystalMethod]

Perhaps try regaining access to your old email first. You might have to phone in or contact their support. Once you have re-established your email then try tackling steam. Do hurry though.

[Washell]

Open browser in private/incognito mode, go to help site, follow the steps then. You'll get an option to make a ticket.

It's (mostly) looping because you're already logged in.

Alternatively, if you steam guard enabled, steam client -> settings -> account -> Change contact email address -> confirm with steam guard.

[Jaska]

Αναρτήθηκε αρχικά από DarkCrystalMethod:

Perhaps try regaining access to your old email first. You might have to phone in or contact their support. Once you have re-established your email then try tackling steam. Do hurry though.

This would be impossible as the domain has been aquired by a chinese company (shame I didn't put it on sale when I gave up on it :D)

Αναρτήθηκε αρχικά από Washell:

Open browser in private/incognito mode, go to help site, follow the steps then. You'll get an option to make a ticket.

It's (mostly) looping because you're already logged in.

Alternatively, if you steam guard enabled, steam client -> settings -> account -> Change contact email address -> confirm with steam guard.

Tried private mode, still a text "contact steam support to give more information"

My SteamGuard got logged out when I tried to change my password and email, only the 2FA works.

[Nex]

Your only option is to talk to steam support via the contact to give more information. Provide proof of ownership and steam support will move your account to the email you provide them. No need to over complicate matters.

[Jaska]

Αναρτήθηκε αρχικά από Lewpy:

Your only option is to talk to steam support via the contact to give more information. Provide proof of ownership and steam support will move your account to the email you provide them. No need to over complicate matters.

Jesus christ... THAT'S THE PROBLEM, I HAVE NO LINK NOR INFO HOW THE HELL TO CONTACT STEAM SUPPORT.

[Annihilator]

Αναρτήθηκε αρχικά από Jaska:

Αναρτήθηκε αρχικά από Lewpy:

Your only option is to talk to steam support via the contact to give more information. Provide proof of ownership and steam support will move your account to the email you provide them. No need to over complicate matters.

Jesus christ... THAT'S THE PROBLEM, I HAVE NO LINK NOR INFO HOW THE HELL TO CONTACT STEAM SUPPORT.

Understand your moment to panic but stay calm.

Maybe you need a link for support?


https://help.steampowered.com/



Edit: Is visible in steam page if you scroll down.

[rawWwRrr]

Αναρτήθηκε αρχικά από Jaska:

Αναρτήθηκε αρχικά από Lewpy:

Your only option is to talk to steam support via the contact to give more information. Provide proof of ownership and steam support will move your account to the email you provide them. No need to over complicate matters.

Jesus christ... THAT'S THE PROBLEM, I HAVE NO LINK NOR INFO HOW THE HELL TO CONTACT STEAM SUPPORT.

https://help.steampowered.com/en/wizard/HelpAccountDataQuestion

[Muppet among Puppets]

In the past you could change the email in the client. Does that not work anymore?