Elden Ring download - Purchased from Bandi

[Amilko]

Hi Folks- First post... I purchased Elden Ring from the Bandai Namco store but got no notification or email to download the game? What do I do? Thanks

[Ettanin]

Contact Bandai Namco instead.
https://support.bandainamcoent.com/hc/en-us/requests/new

[rawWwRrr]

The only options I see on the Bandai Namco store are physical copies for consoles.

[Amilko]

Thanks I've been in support que for Bandai for almost 8 hours - started at #98 and now I am #2.. It does not look like I paid for the game so I just ordered through STEAM and its being downloaded ..I think