E-mail verify issues

[jesriv]

Hi!

I log on to Steam. Theres a box asking me to verify email.

It sends email to my email account.

When I go open it, is a bunch of gibberish, no links, nothing to verify it.

Have tried this many times and it is always the same. Something with email encryption.

Now what?

[999999999]

What box? Can you show us a pic of it? If you do, edit out the account name in the pic.

[jesriv]

Here:

From: Steam Support <[e-mail]>

9:42 AM (2 hours ago)
To: ***




Show details


Decryption error
Decryption of this message's encryption content failed.
-----BEGIN PGP MESSAGE-----
Version:
Comment:

wcBMAyvdIq4snTYdAQf/UfWTQtMv8/ewm9fAsyShvyF5yCmfGT7N9fILgBgB
e1Ro1XdO3Os4TarVrnxaj2Ql3Nz8H7j8mWPN7mWC6ZOtnGrk1+Gsi84E2tLf
bFoomMreKWVufYZs4mCRycjjQ5SimTf+6JLBvcipot5V3nHbPhWsQJHRkER4
X00wre+izdItaWRJA9W9k0qf2QnlPqPY/i7C+DU0ArHqjWOP1MOa/xBB5977
W/DTaSl6lj6BGw39a9uB+w/iqa9tKSKJYEpJ0dmtifZS6v1ZaeDirDrz1zu0
TYrgu7BUQHhBQPT0jtVwogajdhWKrVKVN2gXuBnRs06Ov6rPXc39mmigYpeO
... etc.

[bleach]

I just did the same thing and got the same result. steam asked me to verify my browser and the email I got was exactly the same as yours. I'm using protonmail and I checked on my android phone using the protonmail app and the email showed up fine. Yet on my Win10 PC using Microsoft Edge and the protonmail.com site it showed up as the garbage you received. I have been searching all over for an answer with no luck. If you figure it out please post back here.

[jesriv]

Well... protonmail app in iPad worked fine. No matyter what browser I use in Windows 10 pc, it won't work!

[bleach]

So strange. This is the kinda of thing that drive me up the wall. Even though I was able to use the phone to answer the email I shouldn't have had to. I really want to know what the deal with this is.