Steam Cloud Saves Gone

[James Madison]

Last night I had made a bunch of progress in a game (idk if it matters but it was Project Hospital, which uses steam cloud saves), to find that all of my progress since the beginning of last night was gone. I check everything online about steam cloud saves not working, and found nothing helpful. Any ideas?

[Jaunitta 🌸]

You have posted in the right place wait for response
https://steamcommunity.com/app/868360/discussions/1/
your saves here
C:\Users\[Username]\AppData\LocalLow\Oxymoron Games\Project Hospital\maps

This is a new feature with Steam when you click on any game in your library the Steam cloud content checks game for a sec.
Sometimes there maybe a mismatch.
Did you select your local saves or the online?

Rightclick the game properties>enable cloud then look under artwork next to play> click that link and update it.
Fom now on if you click on game in the library a short flash of a cloud will appear and check if our Steam Cloud is up to date.
https://steamcommunity.com/sharedfiles/filedetails/?id=2775433597

Also delete web cache and steam downloads cache
I posted a dicussion on Steam here the screens may help you.
https://steamcommunity.com/discussions/forum/10/3183486955468424831/

FYI
Steam Client Update, March 4
A new Steam client has been released and will be automatically downloaded
Note: a small addition to this update was released at 10:34 AM PST.

Library
Added cloud status to game details screen
Game list will now show cloud status icon and progress % for app when syncing / cloud error
Game details screen will now show disk space required for games that are not installed
Fixed screenshots not showing up for non-Steam games
Fixed shelves and viewing collections imported from tags containing percent symbols (%)


Steam Cloud
Fixed file conflict that can result from the first time playing some games on a device that has existing Cloud files from another Steam user
Added sync status to App Details page in Library
Added manual retry of Cloud sync for an app by clicking the above status if failed
If disconnected from Steam on game exit, queue sync for next time we re-connect
Fixed to properly track file changes for games which use AutoCloud when playing offline
Improve game launch process when offline (remove most instances of long timeouts)
Updated sync failure / conflict dialogs
Fix file conflict created in some cases when the game's Steam Cloud configuration has changed.

[HARDy]

Hi all, I have a fix for my case.
I use only 1 PC, so today I resynced my game badly. Steam cloud seemed to be full, and for a long period of time I had only local saves as I understand (I think it is what happened) so them. So durring problems with sync, steam cloud refreshed my local folder with data it held. (It means my local files was removed totally and silent, so i lost my saves i made for 2 months)

In my case it was game Witcher 3.
How did i fix it? -
1. I recommend you to go to the steam library folder as steam can duplicate your saves (idk what is the reason and if it happens for all games but for Witcher 3 it was a case)
Path was something like:
D:\Steam\userdata\*123319589*\*292030*\ac\WinMyDocuments\The Witcher 3\gamesaves
Find there a save files and move to your folder when the game took it (For me was C:\Users\*username*\OneDrive\Documents\The Witcher 3\gamesaves
as by default.

2. If it didn't help you, try immediately to use some disk recovery software, such as Recuva i used. by this soft you will be able to restore your deleted files. (Try not to turn off your computer as it can decreese your chances to restore your save files successfuly).

This is basically it. I hope I help you

[Cherry]

Thanks HARDy, your solution worked! Also got stuck with Witcher 3 but now the problem is solved

[Hurricane]

I've just installed "Hollow Knight" on another computer and I have no save game anymore.
I expected some cloud saves.

[Skyz]

引用自 HARDy：

Hi all, I have a fix for my case.
I use only 1 PC, so today I resynced my game badly. Steam cloud seemed to be full, and for a long period of time I had only local saves as I understand (I think it is what happened) so them. So durring problems with sync, steam cloud refreshed my local folder with data it held. (It means my local files was removed totally and silent, so i lost my saves i made for 2 months)

In my case it was game Witcher 3.
How did i fix it? -
1. I recommend you to go to the steam library folder as steam can duplicate your saves (idk what is the reason and if it happens for all games but for Witcher 3 it was a case)
Path was something like:
D:\Steam\userdata\*123319589*\*292030*\ac\WinMyDocuments\The Witcher 3\gamesaves
Find there a save files and move to your folder when the game took it (For me was C:\Users\*username*\OneDrive\Documents\The Witcher 3\gamesaves
as by default.

2. If it didn't help you, try immediately to use some disk recovery software, such as Recuva i used. by this soft you will be able to restore your deleted files. (Try not to turn off your computer as it can decreese your chances to restore your save files successfuly).

This is basically it. I hope I help you

Bit late but i had the exact same problem with The Witcher 3, I'm sure the save data is gone for good but what did you do when you found the save files? My game is installed on my D: drive but my gamesaves file is on C: which i assume is correct but the only save files there are old.

[HARDy]

引用自 Jamedi：

引用自 HARDy：

Hi all, I have a fix for my case.
I use only 1 PC, so today I resynced my game badly. Steam cloud seemed to be full, and for a long period of time I had only local saves as I understand (I think it is what happened) so them. So durring problems with sync, steam cloud refreshed my local folder with data it held. (It means my local files was removed totally and silent, so i lost my saves i made for 2 months)

In my case it was game Witcher 3.
How did i fix it? -
1. I recommend you to go to the steam library folder as steam can duplicate your saves (idk what is the reason and if it happens for all games but for Witcher 3 it was a case)
Path was something like:
D:\Steam\userdata\*123319589*\*292030*\ac\WinMyDocuments\The Witcher 3\gamesaves
Find there a save files and move to your folder when the game took it (For me was C:\Users\*username*\OneDrive\Documents\The Witcher 3\gamesaves
as by default.

2. If it didn't help you, try immediately to use some disk recovery software, such as Recuva i used. by this soft you will be able to restore your deleted files. (Try not to turn off your computer as it can decreese your chances to restore your save files successfuly).

This is basically it. I hope I help you

Bit late but i had the exact same problem with The Witcher 3, I'm sure the save data is gone for good but what did you do when you found the save files? My game is installed on my D: drive but my gamesaves file is on C: which i assume is correct but the only save files there are old.

I dont remember now, but try to move this files gamesaves folder in your Documents folder of windows disk ( in my case it is C:/Documents/The Witcher 3 )

[interactivprimar]

I played Remember Me a long time ago, about 8 years ago, "played" in the game said 23 hours, so I played on Steam. Today I decided to finish the game, I downloaded it again and logged in, but there were no saves. In the cloud, the game info shows that it is 15kb. How to get them from there? Cloud status said "Is up to date". But nothing happened.