Fraud Ban help pls

[76561199033847764]

This account appears to have been used for fraudulent activity.
Steam Support has flagged your account as potentially having been used for fraudulent activities. Please contact Steam Support so that we can assist you.

Contact Steam Support



This account will have restricted functionality until this issue is resolved.
Purchasing, gifting, trading, buying and selling items on the Community Market, and cd-key activation have been disabled.

More info on this topic is available here: Steam Terms of Service Agreement.


I did a payment with my credit card the 06/02 and 12 hours later i got a refund i don't know why me or my family didn't do something if someone can tell me why i got this alert for frauding ?

[Bee🐝]

Do what the message says, open a ticket and contact Support. This is a user forum and no one can help you with account issues.

https://help.steampowered.com/en/

[Cathulhu]

No one here can assist you with account or billing related issues. Do as the message says and contact support.
There is a link to click for you in the support alert itself.

[Wolf Knight]

did you do a refund thru steam? if you did a refund thru the credit card, that would be a chargeback. reverse the chargeback and then contact support.

[76561199033847764]

Thanks but its like 1.5 days im waiting a answer by steam they didn't answer me.

[Wolf Knight]

Originally posted by suxa:

Thanks but its like 1.5 days im waiting a answer by steam they didn't answer me.

you are not the only one trying to contact them. you simply have to wait till they can get to your ticket.

[76561199033847764]

Originally posted by Wolf Knight:

did you do a refund thru steam? if you did a refund thru the credit card, that would be a chargeback. reverse the chargeback and then contact support.

I didn't do something. I asked my family they said they didnt do anything

[Wolf Knight]

Originally posted by suxa:

Originally posted by Wolf Knight:

did you do a refund thru steam? if you did a refund thru the credit card, that would be a chargeback. reverse the chargeback and then contact support.

I didn't do something. I asked my family they said they didnt do anything

again, how did you do the refund? was it thru steam or thru the credit card?

[76561199033847764]

Originally posted by Wolf Knight:

Originally posted by suxa:

I didn't do something. I asked my family they said they didnt do anything

again, how did you do the refund? was it thru steam or thru the credit card?

I didn't do a refund for the games i paid CS Prime + Operation Riptide

[Bee🐝]

Originally posted by suxa:

Originally posted by Wolf Knight:

again, how did you do the refund? was it thru steam or thru the credit card?

I didn't do a refund for the games i paid CS Prime + Operation Riptide

Quick question...who's credit card did you use to make the purchase?

[my new friend]

Originally posted by suxa:

I asked my family they said they didnt do anything

So, it was not your own payment method used to purchase the products?

[76561199033847764]

Originally posted by Bee:

Originally posted by suxa:

I didn't do a refund for the games i paid CS Prime + Operation Riptide

Quick question...who's credit card did you use to make the purchase?

My credit card Mastercard

[76561199033847764]

Originally posted by my new friend:

Originally posted by suxa:

I asked my family they said they didnt do anything

So, it was not your own payment method used to purchase the products?

My mom have access to my credit card account and i said him if she did something she said nothing.

[Wolf Knight]

Originally posted by suxa:

Originally posted by my new friend:

So, it was not your own payment method used to purchase the products?

My mom have access to my credit card account and i said him if she did something she said nothing.

did you check with the credit card company about it?

[Matt]

Just wait for support to reply.

[76561199033847764]

Originally posted by Wolf Knight:

Originally posted by suxa:

My mom have access to my credit card account and i said him if she did something she said nothing.

did you check with the credit card company about it?

Its was sunday so i don't think they did something about that. Cause is closed.