I can't gift GTA V premium bundle to my brother

[gropgrop]

Since GTA V is on sale and my little brother's Bday is coming up in 2 days, i wanted to gift GTA V, but when i pushed to purchase with steam wallet, a pop up appears preventing me to do so.

"An unexpected error has occurred. Your purchase has not been completed.
Please wait a few minutes and try again.
If you encounter this error repeatedly, please contact Steam Support."

What should i do? I'm afraid the sale won't longer be there.

[Cathulhu]

Please wait a few minutes and try again.
If you encounter this error repeatedly, please contact Steam Support.

[gropgrop]

Cathulhu님이 먼저 게시:

Please wait a few minutes and try again.
If you encounter this error repeatedly, please contact Steam Support.

Thanks for the reply,

I don't know when was this implemented but I'm sure that i could gift friends using steam wallet a few years back but I just read through many forum posts and turns out steam automatically disables gifting with steam wallet to combat commercial use which is quite an annoyance to genuine people like me. Many users stated that they had to contact steam support and wait till an agent reviews your account and removes the restriction, which can take upwards of 3 days.

This is very frustrating for me but i guess i just have to wait for a reply from steam support and hope the sale doesn't end.

Cheers.

[Nx Machina]

You have GTA V on your account therefore you cannot repurchase it and gift it to another.

Use the website isthereanydeal which lists authorised key sellers on the right hand side, purchase a key and give your brother the key which he can activate on his account. He will not know which product it is so it will remain a surprise.

[gropgrop]

Nx Machina님이 먼저 게시:

You have GTA V on your account therefore you cannot repurchase it and gift it to another.

Use the website isthereanydeal which lists authorised key sellers on the right hand side, purchase a key and give your brother the key which he can activate on his account. He will not know which product it is so it will remain a surprise.

Thanks for the reply.

Seriously? Why is this rule implemented?

Besides then why is the button to gift available for me if this rule is implemented?

[rawWwRrr]

Usually the bundles are not giftable items, but apparently the GTA V: Premium Edition bundle is.

You're most likely hitting the gifting with wallet funds restrictions. You have to wait to see what Support says or trying using a different non-wallet funding source to pay for the gift purchase.

[Kuvenen]

Recently I also had the same problem, I cannot gift any game (whether I have the game on my account or not) using my Steam wallet. I contacted steam support and in return they told me that I have a restriction and cannot gift games via using steam wallet. I haven't done any commercial use of it and Steam gives me no explanation on why I have a restriction, moreover Support told me that they are unable to remove the restriction, again without an explanation. This is extremely frustrating and I don't know what I should do now.

[gropgrop]

Kuvenen님이 먼저 게시:

Recently I also had the same problem, I cannot gift any game (whether I have the game on my account or not) using my Steam wallet. I contacted steam support and in return they told me that I have a restriction and cannot gift games via using steam wallet. I haven't done any commercial use of it and Steam gives me no explanation on why I have a restriction, moreover Support told me that they are unable to remove the restriction, again without an explanation. This is extremely frustrating and I don't know what I should do now.

In the end my brother bought the game himself, i wanted to dissuade him and tried to keep the surprise but from the current circumstances i think it's impossible to gift the game to him in due time or from your anecdote will i be able to at all, so i let him purchase it today and reimbursed him the amount. And thus a ruined birthday surprise because of Valve's shadiness, excellent, if they disclosed this info publicly instead of keeping it under our noses, we would know to not waste our times with wallet funds.

[tulamorka]

wait a few minutes and try again.

[Nx Machina]

Kuvenen님이 먼저 게시:

Recently I also had the same problem, I cannot gift any game (whether I have the game on my account or not) using my Steam wallet. I contacted steam support and in return they told me that I have a restriction and cannot gift games via using steam wallet. I haven't done any commercial use of it and Steam gives me no explanation on why I have a restriction, moreover Support told me that they are unable to remove the restriction, again without an explanation. This is extremely frustrating and I don't know what I should do now.

You can gift via an external payment method, credit card, debit card etc.

You can still add funds to the wallet and purchase games for yourself.

[gropgrop]

Kuvenen님이 먼저 게시:

Recently I also had the same problem, I cannot gift any game (whether I have the game on my account or not) using my Steam wallet. I contacted steam support and in return they told me that I have a restriction and cannot gift games via using steam wallet. I haven't done any commercial use of it and Steam gives me no explanation on why I have a restriction, moreover Support told me that they are unable to remove the restriction, again without an explanation. This is extremely frustrating and I don't know what I should do now.

Just got my reply from a support staff, same situation as yours, they said that my gifting activity matches those that uses their accounts for commercial use which is absolute nonsense since I've only ever gifted once in the 7 years I have used this account for.

I just wrote a whole essay proving my case with screenshots of my my gift history to the steam support, if that doesn't remove the restriction then at this point I'll just give up. From how they don't provide transparency in their claims, I highly doubt I would get my verdict reverted, some speculate that this rule is made in place so that new money can get pumped into the ecosystem from how they've treated me I might believe so.

First time I've been ♥♥♥♥♥♥ by a video game company. It doesn't feel good.

Thanks for all the replies guys I appreciate it.

Cheers.

[light]

gropgrop님이 먼저 게시:

Kuvenen님이 먼저 게시:

Recently I also had the same problem, I cannot gift any game (whether I have the game on my account or not) using my Steam wallet. I contacted steam support and in return they told me that I have a restriction and cannot gift games via using steam wallet. I haven't done any commercial use of it and Steam gives me no explanation on why I have a restriction, moreover Support told me that they are unable to remove the restriction, again without an explanation. This is extremely frustrating and I don't know what I should do now.

Just got my reply from a support staff, same situation as yours, they said that my gifting activity matches those that uses their accounts for commercial use which is absolute nonsense since I've only ever gifted once in the 7 years I have used this account for.

I just wrote a whole essay proving my case with screenshots of my my gift history to the steam support, if that doesn't remove the restriction then at this point I'll just give up. From how they don't provide transparency in their claims, I highly doubt I would get my verdict reverted, some speculate that this rule is made in place so that new money can get pumped into the ecosystem from how they've treated me I might believe so.

First time I've been ♥♥♥♥♥♥ by a video game company. It doesn't feel good.

Thanks for all the replies guys I appreciate it.

Cheers.

Do you have an update?