Account rubato AIUTO!
Mi hanno rubato l'account di Steam. Su discord mi hanno inviato un link che diceva che dava la nitro gratis con steam, io ho cliccato, ho messo nome utente e password, ma ho visto troppo tardi che era uno Scam! Ho fatto l'assistenza di steam quella per vedere se sono il vero proprietario e mi hanno inviato l'email che il mio ticket e stato creato e che stanno vedendo la situazione.. Quanto devo aspettare prima che mi ritornino indietro l'account, avevo comprato giochi, messo key che avevo comprato da istant, ci ho speso molto.. Scrivetemi se avete altre soluzioni Grazie.
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Showing 1-6 of 6 comments
Bee🐝 Nov 4, 2021 @ 8:23am 
Proper recovery process:

Recovering Steam Account https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366

And to help you sign-in: https://help.steampowered.com/en/wizard/HelpWithLogin
Note, you must be signed out to do this.

A step by step guide to the Recovery Process:
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560
Also, because this regularly comes up, you DO NOT need access to the email, phone or password currently tied to the hijacked account for this to work. Just pick the "I do not have access..." or a similar option when asked. JUST SCROLL DOWN.

You MUST also take the following steps to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey - This field should be blank

Do NOT trade until your account is secured.

Steam does not return inventory items or wallet funds: https://support.steampowered.com/kb_article.php?ref=3415-WAFH-6433#noreturn


The process takes as long as it takes - be patient.
Last edited by Bee🐝; Nov 4, 2021 @ 8:24am
Grazie davvero infinitamente account recuperato xD
Bee🐝 Nov 4, 2021 @ 11:02am 
Originally posted by MrsStep:
Grazie davvero infinitamente account recuperato xD
Awesome! glad you got it sorted!
SoggysFortune Jun 14, 2023 @ 5:30am 
hanno rubato l account a un mio amico inviando un messaio dal mio account non so come hanno fatto a inviarlo dal mio
Lilim Jun 14, 2023 @ 5:36am 
Originally posted by SoggysFortune:
hanno rubato l account a un mio amico inviando un messaio dal mio account non so come hanno fatto a inviarlo dal mio

Take the steps posted by Mr. Bee to secure your account.

Originally posted by Bee🐝:

You MUST also take the following steps to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey - This field should be blank
Lilim Jun 14, 2023 @ 5:55am 
Originally posted by Bee🐝:
Originally posted by MrsStep:
Grazie davvero infinitamente account recuperato xD
Awesome! glad you got it sorted!

He seems to have lost his account again, judging by his current profile picture and name :steamsad:.
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Date Posted: Nov 4, 2021 @ 8:22am
Posts: 6