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You can also check to see if your wheel is showing up by pressing "Windows" and typing "Setup USB game controllers", then check to see if the wheel is registering inputs and that its calibrated in those settings too. If it isnt showing up at all, you might want to try plugging it directly into another USB port on the PC. (If you are using a USB hub test to make sure it is not faulty)
Depending on which sims you play, you will need to follow the wheel configuration prompts so it can function properly.
Feel free to reach out to me if you still cant get it working.
The only sim Im playing right now is Assetto Corsa If that helps at all.
Similare issue here, if that can help:
https://steamcommunity.com/discussions/forum/1/3802777108681530724/
But you need to create your own thread... It become confusing otherwise.