Все обсуждения > Форумы Steam > Help and Tips > Подробности темы
Purchase Steam wallet problem
I want to add funds on my steam account. I've tried with Visa and I wrote everything except Billing address, line 2. I press continue and then I press purchase, but there is a message from steam that says:
Your purchase has not been completed. Your credit card information has been declined by your credit card company.

Note that in some cases, your credit card company may put a 'hold' on funds in your account, but you will not be charged. After correcting any errors in the information displayed below, please try your purchase again.
I wrote the informations correctly.
Can you help me how can I fix this or tell me if I'm wrong somewhere?
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Сообщения 18 из 8
If everything is correct and it's your card, you might need to phone your credit card company as they declined it.
This seems more on your credit card holder's side, use their support page.
You can always try Paypal. it's really the most easiest payment method
Contact your bank/card provider.

Is this the first time you have used this card on Steam?
Автор сообщения: ElvisDeadly
Contact your bank/card provider.

Is this the first time you have used this card on Steam?
Yes
Автор сообщения: makenzi
Автор сообщения: ElvisDeadly
Contact your bank/card provider.

Is this the first time you have used this card on Steam?
Yes

Then I would def speak to your card provider
I think it comes back to what you set as your default payment method.
I have pay pal and when I open add funds to wallet x amount offered in increments selecting one its automatic.
https://store.steampowered.com/steamaccount/addfunds/
try setting up this if you have not>The following payment methods are currently associated with your account.
https://store.steampowered.com/account/
Отредактировано Jaunitta 🌸; 11 мая. 2021 г. в 4:56
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Сообщения 18 из 8
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Все обсуждения > Форумы Steam > Help and Tips > Подробности темы
Дата создания: 11 мая. 2021 г. в 2:49
Сообщений: 8