Mastercard/ Visa Gift card won't work

[vnma]

Hey i was just wondering if this has happened to anyone because i recently bought a mastercard gift card and this error message pops up:

Your purchase has not been completed. Your credit card information has been declined by your credit card company.

Note that in some cases, your credit card company may put a 'hold' on funds in your account, but you will not be charged. After correcting any errors in the information displayed below, please try your purchase again.


If this has happened to anyone in the past or if anyone knows how to fix this or why this is happened please help

[vnma]

MasterCard gift card not working

I was trying to buy a game with my MasterCard gift card and this pops up:

Your purchase has not been completed. Your credit card information has been declined by your credit card company.

Note that in some cases, your credit card company may put a 'hold' on funds in your account, but you will not be charged. After correcting any errors in the information displayed below, please try your purchase again.



Help anyone?

[member 1 latvin]

[iheb ab]

Buy gift card steam wallet for any site and come add here on steam or contact steam

[ViReX15]

I had the same thing happen to me when I tried to use a VISA gift card. It wouldn't let me use the VISA gift card because it was using my home address as the "Billing Address", which is not the address that the card is under. I had to logon to the gift card website and find the address that the gift card is tied too. Once I had that address, I was able to put that address in as the "Billing Address", and the purchase went through.

I'm also guessing that you can call the number on the card to also get this information.

Hope this helps!

[Wren]

This thread was quite old before the recent post, so we're locking it to prevent confusion.