TominSpace Oct 24, 2021 @ 1:14am
no login with steam client
I cant login via steam client , webbrowser and app works

anyone have a solution?
can i contact the support directly?
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Showing 1-12 of 12 comments
Nx Machina Oct 24, 2021 @ 1:18am 
Are you trying to login with your "profile" name (TominSpace)?

You need to login with your "account" name.
Iceira Oct 24, 2021 @ 1:30am 
Region and isp name and what OS.

ps.
have spare pc or friends laptop, can be seen as extra valid testing.
Last edited by Iceira; Oct 24, 2021 @ 1:31am
MalikQayum Oct 24, 2021 @ 1:47am 
since you have recently had a password reset, you might either be typing the password wrong or it might just be too long.

how many characters is your new password?
HUGzY #ʒ60Hz Oct 24, 2021 @ 2:24am 
Try using vpn ¯\_(ツ)_/¯
TominSpace Oct 24, 2021 @ 4:57am 
thanks for support i log in every time with my account sign it works in web browser and app
region europe germany /vodafone
yes i reset my password
my new one have 10 characters
MalikQayum Oct 24, 2021 @ 5:12am 
perhaps reset your password again, and use less special characters, or maybe even no special characters just to see if that fixes the issue.
TominSpace Oct 24, 2021 @ 10:10am 
It works on another windows device i think my pc have a problem
Iceira Oct 24, 2021 @ 10:40am 
Originally posted by TominSpace:
It works on another windows device i think my pc have a problem

Try safe boot mode, you have interference issue.
Bee🐝 Oct 24, 2021 @ 10:50am 
Let's try for the basic bits of info first.

OP, what is the error message you receive when you try and log in?

TominSpace Oct 24, 2021 @ 12:34pm 
error messages the password or the accountname are wrong please check password and account name and try again.

save boot is not helpfull you cant start steam
Bee🐝 Oct 24, 2021 @ 12:45pm 
Originally posted by TominSpace:
error messages the password or the accountname are wrong please check password and account name and try again.

save boot is not helpfull you cant start steam
The message means what it says. Either your password or login name is wrong. No amount of PC fiddling is going to change that. This isn't a PC problem; you and Steam are having a fundamental difference over your account details.

Have you done what Nx Machina recommended? Remember it wants your ACCOUNT name, NOT your profile name (display name) - those two things are not the same. Also, not your email. Check your emails from Steam if you can't remember the account name.

Also, a good idea to check that you're trying to sign into the right account and not an alt.
Last edited by Bee🐝; Oct 24, 2021 @ 1:38pm
TominSpace Oct 24, 2021 @ 12:46pm 
i think i found the problem, i dont no how i can fix it
in service.log :
bstartservice failed
servicestart failed to start
failed to create service pipe
failed to connect to steam service
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Date Posted: Oct 24, 2021 @ 1:14am
Posts: 12