anqlimax Oct 22, 2021 @ 5:40am
Visa Prepaid card not working on Steam only?
My European Visa Prepaid card is working everywhere else including GOG but only it doesn't work on Steam. I entered all the right information and I have funds. I used the same Visa card to buy games earlier(2018-2020) but in the 2021 it stopped working for some reason. Steam support says the problem is not on their end but I think it has to be because I use the same card on GOG and it works. Maybe my bank blacklisted Steam but I don't see a reason why.

Steam decline message: https://preview.redd.it/ya45mjehxzu71.png?width=620&format=png&auto=webp&s=05a7a0dc67afa34e22f5002e64345a29cb339071
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Showing 1-7 of 7 comments
rawWwRrr Oct 22, 2021 @ 6:13am 
And what did your credit card company tell you when you asked them why your purchases on Steam are being declined?
anqlimax Oct 22, 2021 @ 6:51am 
Originally posted by rawWwRrr:
And what did your credit card company tell you when you asked them why your purchases on Steam are being declined?

I assumed it was wrong mobile phone number because I changed it but it is not. Steam started prompting me with Visa 3d secure notification which I do not have I guess I need to get it in order to complete purchase.

Anybody else was blocked by 3d secure? And why it was introduced now? I use to buy on Steam without 3d secure up until 2021. For some reason GOG and other web shops do not insist on 3d secure security check but Steam does. It has to be because of fraud that is happening on Steam basically on daily basis with stolen credit cards and stolen Steam accounts.
Last edited by anqlimax; Nov 2, 2021 @ 11:19am
9 I N E $ Nov 1, 2021 @ 2:52pm 
hey man, have you fixed the issue? ive been having the same problem
anqlimax Nov 2, 2021 @ 11:18am 
Originally posted by 9ine:
hey man, have you fixed the issue? ive been having the same problem

Most probably it is 3d secure thing. I will go to my bank and request from them to enable 3d secure payments for my card. It is like 2FA; you download an app and when you make your payment you need to enter one time code that you receive through the app.
MoonC A T Nov 2, 2021 @ 11:27am 
If you have PayPal try linking the card to PayPal and then paying that way.
ot4_AUT Nov 2, 2021 @ 12:20pm 
The easy solution is creating a free PayPal account and linking your credit card to the PayPal account and use it to pay with it on the Net and on Steam.
Even more secure then giving your Credit Card number away. Easy fix!
Last edited by ot4_AUT; Nov 2, 2021 @ 12:21pm
anqlimax Nov 2, 2021 @ 1:13pm 
Originally posted by ot4_AUT:
The easy solution is creating a free PayPal account and linking your credit card to the PayPal account and use it to pay with it on the Net and on Steam.
Even more secure then giving your Credit Card number away. Easy fix!

I can not use PayPal just like that I need to get verified first. And PayPal has country specific rules which you need to follow, with Prepaid Visa I can do whatever I want. But yea PayPal is more secure than plain credit card.
Last edited by anqlimax; Nov 2, 2021 @ 1:15pm
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Date Posted: Oct 22, 2021 @ 5:40am
Posts: 7