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Jonopants Oct 21, 2021 @ 5:46am

STEAM PURCHASE SEATTLE???

So yea, just today I was goanna purchase an item (unrelated) when I checked my card account and noticed this "VISA Debit Purchase Card #### Steam Purchase Seattle". At first I read about this on community and thought, oh so they refund it later. But just in case, I did a quick calculator check with and without these seattle statements. And guess what? With the Seattle Statments, the total checks out. Meaning they haven't refunded it. I even cross checked this with my steam purchase history and yea it doesn't show.
So....wtf am I supposed to do now?
P.s. srsly, they've taken like 150+ AUD

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Showing 1-6 of 6 comments

Nx Machina Oct 21, 2021 @ 6:15am

Did you get an email confirming they would be refunding?

Secondly what is the status of the refund? Pending?

And finally - https://store.steampowered.com/steam_refunds

Where Refunds Apply

The Steam refund offer, WITHIN two weeks of purchase AND with LESS than two hours of playtime, applies to games and software applications on the Steam store.

NOTE: Both conditions must be met - (AND)

You will be issued a full refund of your purchase within a week of approval. You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method.

Last edited by Nx Machina; Oct 21, 2021 @ 6:16am

Krki Feb 10, 2022 @ 6:00am

i have problem with STEAM PURCHASE SEATTLE i dont know what is that but that thing takking money from my credit card pls help me becaouse i dont know what is that!