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weqweqwewq Oct 26, 2016 @ 10:31pm
How to submit Steam Support Ticket?
Ive been looking for a way to submit a support ticket, but i cant find it. Any help?
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Showing 1-14 of 14 comments
Glimmer Oct 26, 2016 @ 10:35pm 
Last I checked, there's no way to manually fill one out. You must click through relevant Support links until you get to a Contact Steam Support button. I have no idea what you're supposed to do if your issue does not have a Support page or if the page does not have the Contact button.
weqweqwewq Oct 26, 2016 @ 10:44pm 
Erghhh./....///
Shailo Oct 27, 2016 @ 1:38pm 
FYI, for the last 1-2 days, people have not been able to create new Steam Support accounts. It seems that Steam is updating their system and they use the live system for development. They also prefer not telling people what they're doing so people have been wasting a lot of time going in circles on this. I am far too polite to pour disdain over this idiotic practice, so I'll leave it at that.
CatHatSteph Jan 3, 2017 @ 7:58pm 
How the F do I find the golden ticket page that leads me to a Contact Steam Support button? this is ridiculous.
roguekiller23231 Jan 3, 2017 @ 8:14pm 
Try click on your ID at the top right, Account Details, View Purchase History, Click on the game your having issues with, then 'I have a question about my this purchase, you will see a box 'Please provide details about the issue you are having'.

this is how i contacted steam and got a support ticket, at least i think it was, i forget how i did it the last time after navigating a labarynth to contact them a few days ago. i'm pretty sure that was how i did it in the end and got a steam support number/ticket.
KidwithSmurf Jan 3, 2017 @ 10:03pm 
Originally posted by SennyoDoku:
How the F do I find the golden ticket page that leads me to a Contact Steam Support button? this is ridiculous.

As far as I can tell, these days you have to go here: https://help.steampowered.com/en/

Once there, login to your existing Steam Account and you have to click through the options until you find a "Contact Support" button and then you file a support.

If you already have open supports they can be found here: https://support.steampowered.com/ticketlist.php - You have to log into your Steam Support Account in memory to use the ticketlist. Although, you can't create a new Steam Support Account as the new system just uses your current Steam Account.

Hopefully this helps you, but there is no longer a direct button to contact Steam Support.

✪ CykaBread Jun 3, 2017 @ 9:09am 
umm, on the ticket page, i always type my correct username and passweord and captcha but it keeps on saying i typed one incorrect
Cathulhu Jun 3, 2017 @ 9:11am 
That's the old ticket system that's no longer in use.
Use this link instead: https://help.steampowered.com/wizard/HelpRequests
cSg|mc-Hotsauce Jun 3, 2017 @ 9:11am 
Originally posted by ✪ ♥♥♥♥ Bread:
umm, on the ticket page, i always type my correct username and passweord and captcha but it keeps on saying i typed one incorrect

this https://help.steampowered.com/en/ is the support page.

that other one is not in use anymore.

:qr:
gamoreno94 Jun 13, 2017 @ 10:00am 
what happens when your issue is not listed and the steam support links dont give that button to contact steam
also what do you do when your cart icon disappears
Im sorry for bringing this post back from the dead but I clicked the links provided by the lovely people above and they lead me to the right spot and when I clicked "Your questions" I got two more ♥♥♥♥ links that lead my in a circle back to games or log-in issues. Where can I submit a support ticket because my steam microphone refuses to accept anything I do to it and I need a trained individual who knows how to fix this crap from the inside.

Its like wandering through purgatory.
Last edited by Marceline "Duckson"; Oct 4, 2017 @ 7:04pm
roguekiller23231 Oct 5, 2017 @ 8:04am 
Originally posted by The One True Duckson:
Im sorry for bringing this post back from the dead but I clicked the links provided by the lovely people above and they lead me to the right spot and when I clicked "Your questions" I got two more ♥♥♥♥ links that lead my in a circle back to games or log-in issues. Where can I submit a support ticket because my steam microphone refuses to accept anything I do to it and I need a trained individual who knows how to fix this crap from the inside.

Its like wandering through purgatory.

If your having hardware issues, might be better to ask in the hardware section and someone will probably be able to help.
TheGreatDane Feb 26, 2018 @ 8:45am 
steam is some ♥♥♥♥♥♥♥♥ i want to refund a game i bought in 2013 and i cant because i should have done it in 2 weeks after i bought the game! but back then there was no refund policy!!
cSg|mc-Hotsauce Feb 26, 2018 @ 8:52am 
Originally posted by dax:
steam is some ♥♥♥♥♥♥♥♥ i want to refund a game i bought in 2013 and i cant because i should have done it in 2 weeks after i bought the game! but back then there was no refund policy!!

There was. Just hard to get a refund. You had to prove that nothing you, the developer or Valve did could make it work for you. I had 1 refund in 2011.

:qr:
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Date Posted: Oct 26, 2016 @ 10:31pm
Posts: 14