oh my 14/abr./2021 às 0:07
I can't remember my Steam account name or email address.
I have proof that I had access to the accounts. This is the account that I'm trying to sign back into since I have prime on CS:GO and I got back into playing the game with my friends.

I uninstalled the game a while back but I never uninstalled faceit, and I have proof that I was signed into the account at one point since it was linked to my faceit account. Here is proof that I was once signed into the steam account via proof through Faceit. I have an idea of what the password could of been since I only have about 4 options. I don't know anything other than the password though.

Would that proof be enough to get my account back as i've spent money on the account and don't want to lose it. Would the faceit account be enough proof to show I own the account? I also could get additional proof of me buying prime on the account and send the credit card number etc.
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Supafly 14/abr./2021 às 0:47 
Proof you signed into an account is not proof. A hijacker could prove they logged into any account too.

Again password = worthless because Steam support staff can't see it and any hijacker could say they don't know it.

If you can't provide any of the proofs required, like username, your SOL.

Guide to recovery
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

Logout of the account and go here. Enter you username (account name not profile name) then follow the steps
https://help.steampowered.com/en/wizard/HelpWithLoginInfo?accountsearch=1&issueid=408&reset=1

https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366
https://help.steampowered.com/en/wizard/HelpWithAccountStolen
oh my 14/abr./2021 às 0:52 
Would transaction id of buying prime on the same steam account be enough proof?
Supafly 14/abr./2021 às 0:57 
Escrito originalmente por oh my:
Would transaction id of buying prime on the same steam account be enough proof?

Pretty sure you'd first need to KNOW what account. If you can't identify the account no proof that may or may not be valid means anything.
Nex 14/abr./2021 às 1:13 
If you have the profile link and proof of purchases. Steam support will likely be able to help you. Contact them via help.steampowered.com You can use your current steam to make the ticket, you just need to specify your issue clearly. We as community members cannot assist you beyond this recommendation.
oh my 14/abr./2021 às 1:19 
Yeah I have the profile link, thanks for the help I’ll contact them now.
oh my 14/abr./2021 às 1:23 
How exactly do I contact them with a script of whats wrong. It’s all just options leading to options trying to solve your problem. There is no direct way I can talk to a Steam personnel to help me with my case.
Zekiran 14/abr./2021 às 2:56 
Keep using the system, because you're not going to get that unless you find the proper channel.
Supafly 14/abr./2021 às 2:57 
Escrito originalmente por oh my:
How exactly do I contact them with a script of whats wrong. It’s all just options leading to options trying to solve your problem. There is no direct way I can talk to a Steam personnel to help me with my case.

You have to follow the steps until you reach a point where no step as helped you solve it yourself and then and only then can you create a ticket.
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Publicado em: 14/abr./2021 às 0:07
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