All Discussions > Steam Forums > Help and Tips > Topic Details
DitzyBear Mar 28, 2021 @ 10:45pm
Can you refund dlc by itself?
Basically, an upcoming dlc i want might not run well on my pc. If it doesn’t, can i refund it by itself if the game i have i have owned for over 14 days and played for more than 2 hours? Thanks in advance!
< >
Showing 1-4 of 4 comments
Ogami Mar 28, 2021 @ 10:55pm 
Yes you can but there are some special rules for DLC refunds.
Mainly that you are not allowed to play the main game for more then 2 hours after you buy the DLC or it can no longer be refunded. So it does not matter if you played the DLC at all, the playtime of the maingame after you bought the DLC is counted for the 2 hour refund rule.
Thats because Steam can only see the main game running time and not the DLC on its own.

So as long as you did not play the main game for more then 2 hours AFTER you bought the DLC you can refund it like any other game.
Last edited by Ogami; Mar 28, 2021 @ 10:56pm
#1
DitzyBear Mar 28, 2021 @ 10:57pm 
Originally posted by Ogami:
Yes you can but there are some special rules for DLC refunds.
Mainly that you are not allowed to play the main game for more then 2 hours after you buy the DLC or it can no longer be refunded. So it does not matter if you played the DLC at all, the playtime of the maingame after you bought the DLC is counted for the 2 hour refund rule.
Thats because Steam can only see the main game running time and not the DLC on its own.

So as long as you did not play the main game for more then 2 hours AFTER you bought the DLC you can refund it like any other game.
Thank you! Does it work just like a game refund does, where i just send in a receipt and they review it?
#2
Ogami Mar 28, 2021 @ 11:04pm 
Originally posted by isitbroke:
Thank you! Does it work just like a game refund does, where i just send in a receipt and they review it?

Yes, just select the DLC on the Support page and choose the " I want a refund" option like for any normal game.
#3
DitzyBear Mar 28, 2021 @ 11:06pm 
Originally posted by Ogami:
Originally posted by isitbroke:
Thank you! Does it work just like a game refund does, where i just send in a receipt and they review it?

Yes, just select the DLC on the Support page and choose the " I want a refund" option like for any normal game.
Okay! I couldn’t find a definitive answer anywhere else. Thank you so much!
#4
< >
Showing 1-4 of 4 comments
Per page: 1530 50

All Discussions > Steam Forums > Help and Tips > Topic Details
Date Posted: Mar 28, 2021 @ 10:45pm
Posts: 4
Start a New Discussion

Discussions Rules and Guidelines