Failure Code: 15

[Officer Payne]

I was working on a community guide to publish and made a lot of progress. Randomly, it stopped allowing me to save changes. Any time I click ‘save’, I get “Failure Code: 15” popup. I’ve tried restarting Steam, my computer, getting on the webpage instead of the client...nothing has worked and the error persists. Please help.

[Barmilin]

Really please help

[Officer Payne]

Contact steam support and put in a help request. That’s the only way I was able to get around this issue. They had to reset something on their end.

[Iceira]

https://steamerrors.com/

timeout maybe ?

isp into steam issue, even lost connections to steam server, whatever goes here , i think

[Mike]

I have same problem since few days.

[Jeremias]

I also have those problems, besides that when I try to eliminate that guide that gives me the error Failure Code: 15 it does not let me

[Mike]

also can't delete it - but I can change the old guides (already published)

[Jeremias]

Originally posted by Officer Payne:

Contact steam support and put in a help request. That’s the only way I was able to get around this issue. They had to reset something on their end.

In fact I contacted steam support and they solved my problem, maybe if you do the same, the support will give you a solution

[S.V.V]

Today I have exactly the same problem, I wrote to the support service.

[Crazy_Combine]

same problem , anyone have a good solution ?
i have stop working on guide for 3 hrs , but now , it still happend .

[Mike]

support won’t help you (at least it didnt help me at all) so it looks like waiting is the only solution

[Crazy_Combine]

Originally posted by 𝘮𝘪𝘤𝘩𝘢𝘦𝘭:

support won’t help you (at least it didnt help me at all) so it looks like waiting is the only solution

instead of waiting, i started a new guides, lol

[Chadworthy]

Same issue here...

[SENPAY98K]

Originally posted by Crazy_Combine TRADEIT.GG:

Originally posted by 𝘮𝘪𝘤𝘩𝘢𝘦𝘭:

support won’t help you (at least it didnt help me at all) so it looks like waiting is the only solution

instead of waiting, i started a new guides, lol

Starting new one wont work either same problem

[☢ pizza ☢]

Originally posted by Jeremias:

Originally posted by Officer Payne:

Contact steam support and put in a help request. That’s the only way I was able to get around this issue. They had to reset something on their end.

In fact I contacted steam support and they solved my problem, maybe if you do the same, the support will give you a solution

@ Jeremias, I contacted steam support and they were not able to help. Can you please tell us the truth about how you fixed the issue?

[Officer Payne]

Originally posted by ☢ Pizza ☢:

Originally posted by Jeremias:

In fact I contacted steam support and they solved my problem, maybe if you do the same, the support will give you a solution

@ Jeremias, I contacted steam support and they were not able to help. Can you please tell us the truth about how you fixed the issue?

It is possible the code encompasses more than one type of error. In my case, steam support advised the issue was on their end and they were able to fix it. For you and other users, it may be something else or a local issue with the client. If steam support can’t help, I don’t know who can.