Trying to create an account but accidentally closed the window

[Sparky]

So I was trying to setup an account for my cousin. After registering at the webpage, I went to the email inbox, clicked the verification button. However, the webpage for the account creation was accidentally closed.

Now, I only keep getting this message: This email has already been verified. Please return to account creation to complete the process.

Where should I go now? Need this help urgently. Thank you.

[yuu]

Have you now tried logging in to the account as usual?

It sounds like verification worked fine.

If not, you may have to recreate it depending on at which part you closed it, but from the sound of it the account did get created in the first place!

[Sparky]

Nope, I tried the forgotten password, it says the email address is not registered to any accounts. So, yeah, it's kinda stuck in between.

I can't register using the same email address nor retrieve the password.

[yuu]

Originally posted by Sparky:

Nope, I tried the forgotten password, it says the email address is not registered to any accounts. So, yeah, it's kinda stuck in between.

I would try to re-register the account, or send steam support a ticket and pray they respond fast enough so my cousin wouldn't get upset!

Edit: definitely make a ticket on steam support if you have tried registering. I have never heard of this, so I am willing to assume it is a rare unfortunate scenario..

[Sparky]

How to submit a ticket? I have to use this registered account?

[yuu]

Yes, from the top left you can create a ticket via a "support" option that shows up if you fiddle with the various buttons (I'm on mobile currently and don't want to go off of memory, but I believe it's the "steam" button that opens a small list).

Give all of this information and they should look into it as soon as they see it!

Best of luck to you, and I hope your cousin is doing well!

[Sparky]

Can't find such button. It's a pain in the ass to contact Steam. Could anyone help me on how to submit a ticket from a different account that cannot even login?

[xarvn]

If you haven't gotten as far as specifying a "STEAM ACCOUNT NAME" and password on the "Create an Account" page, I would suggest clearing the download cache, on your account, and completely starting over. This time don't close the window. You should get another verification email if this is going to work.

[Sparky]

Thanks! I will try that. I will let you know how it goes.