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Αναφορά προβλήματος μετάφρασης
I literally based that off the OP providing the details of the email.
And now they confirmed they went through this process on Monday in post #26
https://help.ea.com/uk/contact-us/?product=origin&platform=pc&category=manage-my-account&issue=banned-or-suspended-account
Or "something unknown" in fifa. By what i read others saying
And I do have an open case on the support site, checked it frequently the first couple of days, but figured I will get an email notification if and when it gets a reply.
Now it is a waiting game but hopefully you will either have a reversal or at least understand why it was applied. Good luck.
Did you use a VPN to get cheaper games there?
Specific recently:
Did you subscribe to EA Play on Steam and registered the keys on Origin permanently?
I'm not sure of the first, but I'm fairly sure the latter would get you an account termination, and you might want to think up a good excuse for when they ask.
Good point and a possible reason. I forgot about the glitch.
Basically I've had no activity for over a month on Origin, other than the autologin when my comp bootsup. And I have a dedicated gaming comp and separate "office" comp, so not daily, maybe couple times a week on average
Bans are not instant. They may have over that month or prior to that been investigating and you may not be the only one they banned.
But anyway, I have never done anything that would be considered violating either of the terms, that supposedly was violated.
1 possible reason I can think of though, when I purchased NFS Heat, my Paypal showed 2 payments for it, other 1 completed and other 1 pending. I was worried it being a continuing monthly payment, or something, but the pending one disappeared some days later. And that was in February.
But that again would be an error, as the payment did go through for the game.
If they dont tell you the reason, it appears they dont have a reason.
What does it look other than an error and theft then?
They may have given a reason and the OP is not telling us.
I agree it does not make sense especially when the OP is waiting on a response from EA with regard to the ban but maybe they could not post on the EA forums due to the ban so they thought I will post here.
Based on all the information they provided from the email and later confirming they had to go through the link to the dedicated team who deal bans it all seems legitimate and I cannot see why but may be I am wrong that the "reasons" for the ban were not included.
Unless they update the thread it remains a mystery.
And the only reason they gave, was that "your account is in violation of our user agreement or terms of sale". No details.