Steam can't finish updating

[McPainty]

Earlier today, I restarted my computer + Steam to allow for various updates to do their thing upon starting up. Steam popped up with its usual update loading panel and said "Extracting files" as normal, but then gets stuck and will not continue from there. I've restarted the computer again and have reopened and closed Steam multiple times in an attempt to get it further in the process but to no avail.

So I then decided to reinstall Steam since that is what was recommended by the Steam support page. Steam will install up until it reaches the Start Menu file in which case it will stop and it won't continue. Some suggestions I've seen for solving this issue have been closing the installation via task manager and get it unstuck and/or getting rid of any downloaded antivirus or at least making sure Steam isn't blocked by those programs. Quitting the installation didn't work for me and Steam is able to get through all my firewalls. Yet I am still unable to open Steam or reinstall it.

At this point, I am unsure of what to do. Are there any suggestions or other possible ways to fix the problem? I can give more details if things are still unclear.




Sorry if this is the wrong place, I didn't see a subforum labeled with anything more relevant like Tech issues or anything so I figured Help would be alright.

[Iceira]

Try run steam as adminstrator, to see if that will fix it. ?

[McPainty]

I appear to be unable to access the drive my Steam is in for me to be able to boot it up in administrator. It doesn't load and/or gives me an error saying access is denied. I previously was able to access the drive. Looking for a workaround since that may be the issue.

[Iceira]

Originally posted by v..v McPainty | Kelp:

I appear to be unable to access the drive my Steam is in for me to be able to boot it up in administrator. It doesn't load and/or gives me an error saying access is denied. I previously was able to access the drive. Looking for a workaround since that may be the issue.

You dont boot up in admin , use normal profile , then right click steam.exe at its location and tell it run as admin, you can even do a steam.exe /repair and see if that will fix it.

there are many things you cant do in admin mode / safe mode ( this was made so people dont forget they was in admin mode, and should have been in user mode.

[Iceira]

Not sure why you cant update, try old clean up way.

exit steam and locate steam install folder.

delete all files and folders ( except steam.exe and steamapps )
this is to avoid Download and reinstall of games.

reclick steam.exe

if this dont fix itself then you most have other issue.

most have security issue if this dont fix it.

[McPainty]

Sorry, I mispoke about "booting it up". I was referring to starting up Steam as administrator, not the User. Sorry about the confusion.

The issue I'm having right now is that I cannot access the Steam folder, or the drive that my Steam is in at all, in order to be able to start up as administrator. The drive either never loads, tells me my access is denied, or it vanishes and I have to restart a few times to get it to come back. I know the drive is still existent on my computer, even when it isn't showing up because my computer's background images are in this drive and my computer still cycles through the images there. I am just unable to access it for whatever reason.

I got some sort of warning that my hard drive is in the process of failing via a S.M.A.R.T. error code when rebooting up. I can't quite remember the actual error number. That may be the issue but I can still access my computer and it functions on all other aspects except that particular drive that my Steam is in. I'm in the process of attempting to recover the data from that drive so I can send my computer in and get it replaced or fixed, but I am still unable to access it, even though it supposedly scanned/fixed that particular drive when restarting for 9 hours last night. Any idea of how to get the drive working so I can back up the files on it?

[Komrade]

Originally posted by v..v McPainty | Kelp:

Sorry, I mispoke about "booting it up". I was referring to starting up Steam as administrator, not the User. Sorry about the confusion.

The issue I'm having right now is that I cannot access the Steam folder, or the drive that my Steam is in at all, in order to be able to start up as administrator. The drive either never loads, tells me my access is denied, or it vanishes and I have to restart a few times to get it to come back. I know the drive is still existent on my computer, even when it isn't showing up because my computer's background images are in this drive and my computer still cycles through the images there. I am just unable to access it for whatever reason.

I got some sort of warning that my hard drive is in the process of failing via a S.M.A.R.T. error code when rebooting up. I can't quite remember the actual error number. That may be the issue but I can still access my computer and it functions on all other aspects except that particular drive that my Steam is in. I'm in the process of attempting to recover the data from that drive so I can send my computer in and get it replaced or fixed, but I am still unable to access it, even though it supposedly scanned/fixed that particular drive when restarting for 9 hours last night. Any idea of how to get the drive working so I can back up the files on it?

Check the drive health using Crystal Disk Info, what does it say?

[McPainty]

I am unsure of what Crystal Disc Info is, is that on my computer already or something I need to download?

[Komrade]

Originally posted by v..v McPainty | Kelp:

I am unsure of what Crystal Disc Info is, is that on my computer already or something I need to download?

Something you need to download. It checks the SMART status of your drives.

[McPainty]

What part am I supposed to look at? It says the status is "Good".

[Iceira]

as notkennyS also might have notice. ( why he want you to check disk )

. The drive either never loads, tells me my access is denied, or it vanishes and I have to restart a few times to get it to come back. I know the drive is still exist

i had to copy the text you made so, focus is right place imo. do check cable to hard disk is plugin and not lose in the connection, or change it with other cable, most dont have spare,
either that drev start to vanishes from system as ypu point out. could be start of show signs as has seen its days, or you have driver issue , but that is rare on harddisk do look up brand support page and check support site for all updates.

i have also seen unit start drop out od windows system ( in most of case, my disk sign of soon burnout ) dont think we can fix this, unless issue comes from cable as interference, and thats rare.

but as notkennyS point out, run check disk and you are lucky if that even can fix it.

ps
dont OC ( if you have os that effect BUS then you might cause this to HD and could dropout doing windows I/O at DISK, ( i even doubt you did OC , but now you want stability if you did this. )

[McPainty]

"ps
dont OC ( if you have os that effect BUS then you might cause this to HD and could dropout doing windows I/O at DISK, ( i even doubt you did OC , but now you want stability if you did this. )"

I don't understand what you mean here. What is OC? What am I NOT supposed to do?

I will have someone check the cables/drive to see if it that. I don't feel comfortable doing it myself.

[Komrade]

Originally posted by v..v McPainty | Kelp:

I don't understand what you mean here. What is OC? What am I NOT supposed to do?

I will have someone check the cables/drive to see if it that. I don't feel comfortable doing it myself.

OC means overclock.

[McPainty]

I've never heard of this before so unless you can do it accidentally then I don't believe I am currently OCing my system, or ever have OCed my system in the past. So hopefully that won't be the issue. Thanks for the quick replies.