Acc got taken over by scammers and temporarily disabled/banned/idk

[⊱Artemis Riyoku⊰]

Hello dear Steam peeps.

As I have already contacted the Steam Support with THIS very second account because I have no chance to contact the support from my actual main account that got hijacked and taken over. sadly. And I mean I really do not have any option to reset my password, email, anything.

The thing that happened is absolutely idiotic (of me) and I can't say often enough how frustrated I am.
Ok, lets get into some details.

First of all I thought it was all legit. Dumb me didn't know Steam Support does NOT contact you via Discord. That should've been the first big red flag for me.
Someone named "Skarner" on Discord texted me and asked me "are you sure? sorry to ask about it because I just dealt with someone who had the same steam profile and name that you have right now
and I got scammed, I lost about a hundred dollars via credit card".

I was confused and I said no and I wanted to help to clear this confusion up for both of us. I shouldn't have.

Idk if I am allowed to send images, but that was the first thing I got:
https://cdn.discordapp.com/attachments/884820583739691059/884822789113139200/unknown.png

I completely ignored what was being said in the image because my panic kicked in.

He also gave me this steam link that I dont know if its real or not:
https://steamcommunity.com/id/gautam
This person scammed me: Nocalam Gautam#5172 (Discord Tag)

After a bit of talking I gave them my email which is linked to my steam. As I write this I feel incredibly dumb, because I am.
Later I got two messages on my phone which were actual Steam Guard Codes. And I did not realize it at all.
Shortly after I got logged out, I think i have been told to, i do not remember...

After that I couldnt log back in again and got a fishy email saying I'd have to transfer them 300 Bitcoins (Converted to Euro: 11.892.142,80€ - Converted to USD: $14.085.210,00).

Bruh.

That's where I stopped and asked friends for advice. I was way too nervous to do it on my own. Took me hours to calm down.
I contacted the Steam Support with this account I am talkin to you with and provided them every little detail on about what happened. Chatlogs, Screenshots, Transactions from Paypal that I have done in the past to buy games from Steam, gave them my email and phone number that used to be on my main steam account.

Is there anything else I can do? For now it seems like I have to be patient until Steam replies, hopefully.


If you have any questions that may led to help me in any way, let me know!
Thank you and I hope to read from some of you. :'<

[Wolf Knight]

If you have access to the account

Steps to take NOW:
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)




If you have lost access to the account

Account Recovery

https://help.steampowered.com/en/wizard/HelpWithAccountStolen
https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366

Here is a guide that another Steam user was kind enough to make. It will help you navigate your way thru the recovery process if you are having any problems.
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560

[⊱Artemis Riyoku⊰]

Hey Wolf Knight,

thanks for giving me those links. I could try and use the Paypal Ownership Method. I believe that's the only thing I can do.

[C²C^Guyver |NZB|]

Originally posted by ⊱Artemis Riyoku⊰:

Hey Wolf Knight,

thanks for giving me those links. I could try and use the Paypal Ownership Method. I believe that's the only thing I can do.

Paypal has nothing to do with what Wolf said. Follow the steps to secure your account or it will happen again.

[kick.com/diegoskyxo]

ta perro

[⊱Artemis Riyoku⊰]

Originally posted by C²C^Guyver |NZB|:

Originally posted by ⊱Artemis Riyoku⊰:

Hey Wolf Knight,

thanks for giving me those links. I could try and use the Paypal Ownership Method. I believe that's the only thing I can do.

Paypal has nothing to do with what Wolf said. Follow the steps to secure your account or it will happen again.

But the last link they posted shows that I can proof ownership with a paypal invoice + my name and billing address provided.

[C²C^Guyver |NZB|]

Originally posted by ⊱Artemis Riyoku⊰:

Originally posted by C²C^Guyver |NZB|:

Paypal has nothing to do with what Wolf said. Follow the steps to secure your account or it will happen again.

But the last link they posted shows that I can proof ownership with a paypal invoice + my name and billing address provided.

Yes. That will prove the account is yours, but it will not stop it from happening again.

[⊱Artemis Riyoku⊰]

Originally posted by C²C^Guyver |NZB|:

Originally posted by ⊱Artemis Riyoku⊰:

But the last link they posted shows that I can proof ownership with a paypal invoice + my name and billing address provided.

Yes. That will prove the account is yours, but it will not stop it from happening again.

I see. Well, if I get it back I am going to get the Steam Guard back. :/

[⊱Artemis Riyoku⊰]

Update: The Steam Support helped me out and I have my account back.

I have enabled my Steam Guard and I, from now on, will be way more careful.
I have warned a few others in my friend circle and told 'em about it.
Also reported these two weirdos who only made their Discord Accounts recently to the Discord Team and to all the Servers they are in so they get banned. For proof I have sent them (the Server owners) this thread.

kthxbai have a nice one.

Also thank you all!! What Wolf said helped the most.