Steam item from 2021 Summer Sale disappeared from my inventory

[TastyTidePod]

I've purchased the seasonal profile for 5000 steam points and I had the novelty item that is granted to you permanently if you purchase the profile.
My problem is that the item just disappeared from my inventory. I had it for a couple of days after the 30 days expired but now it's just gone.

Source: https://www.reddit.com/r/Steam/comments/o751x6/steam_2021_summer_sale_megathread/

Here is the important part that you should read from the link if you have this problem too.

"The Seasonal Profile can be purchased for 5000 points and will change the entire look of your Steam Community Profile and permanently adds a novelty item to your Steam inventory to show that you bought it. The Seasonal Profile expires after 30 days from the day of purchase."

Anyone else has the same issue?

[Fishie]

After 30 days you have to rebuy it. I just look on steam. It does not say anything about something being permanent. Don't trust other sites especially reddit made by some user. Steam says after 30 days it expires, it gone.

[ElvisDeadly]

The person who made that Reddit post does not appear to work for Valve.

[rawWwRrr]

I'm going to say that post is being copypasta'd from one sales event to the next, sometimes missing minor changes to sections.

[TastyTidePod]

Originally posted by GSharp740:

After 30 days you have to rebuy it. I just look on steam. It does not say anything about something being permanent. Don't trust other sites especially reddit made by some user. Steam says after 30 days it expires, it gone.

Alright! But it does not explain why did I still have the novelty item in my inventory for a couple of days after the 30 days period was over. If I remember correctly I had the item for a couple of days and then it just disappeared with no sign whatsoever.

[TastyTidePod]

Originally posted by rawWwRrr:

I'm going to say that post is being copypasta'd from one sales event to the next, sometimes missing minor changes to sections.

Hmm that maybe true but check my previous comment.... that's why I'm confused.

[Fishie]

Originally posted by TastyTidePod:

Originally posted by GSharp740:

After 30 days you have to rebuy it. I just look on steam. It does not say anything about something being permanent. Don't trust other sites especially reddit made by some user. Steam says after 30 days it expires, it gone.

Alright! But it does not explain why did I still have the novelty item in my inventory for a couple of days after the 30 days period was over. If I remember correctly I had the item for a couple of days and then it just disappeared with no sign whatsoever.

A glitch in steam. 30 days it is gone. Nothing you can do. Except rebuy it. But if you really think it something permanent, you can ask steam support and they will know since they know when you brought it and they could tell you what it included. But on steam as of today it does not say anything about something being permanent.

[TastyTidePod]

Originally posted by GSharp740:

Originally posted by TastyTidePod:

Alright! But it does not explain why did I still have the novelty item in my inventory for a couple of days after the 30 days period was over. If I remember correctly I had the item for a couple of days and then it just disappeared with no sign whatsoever.

A glitch in steam. 30 days it is gone. Nothing you can do. Except rebuy it. But if you really think it something permanent, you can ask steam support and they will know since they know when you brought it and they could tell you what it included. But on steam as of today it does not say anything about something being permanent.

It is not advertised on the page that you get a novelty item. But I've got the item for a couple of days. It is clear that there is no indication about it on the Steam page, yet again it didn't look like a glitch, it was a legit novelty item in my Steam Inventory that somehow disappeared.
Good idea that I should ask Steam Support tho.

[Crazy Tiger]

Originally posted by TastyTidePod:

Originally posted by GSharp740:

After 30 days you have to rebuy it. I just look on steam. It does not say anything about something being permanent. Don't trust other sites especially reddit made by some user. Steam says after 30 days it expires, it gone.

Alright! But it does not explain why did I still have the novelty item in my inventory for a couple of days after the 30 days period was over. If I remember correctly I had the item for a couple of days and then it just disappeared with no sign whatsoever.

Same reason why the event trading cards for some people stayed for a few days after their expiration: glitches, caching issues and the like.

[TastyTidePod]

Originally posted by Crazy Tiger:

Originally posted by TastyTidePod:

Alright! But it does not explain why did I still have the novelty item in my inventory for a couple of days after the 30 days period was over. If I remember correctly I had the item for a couple of days and then it just disappeared with no sign whatsoever.

Same reason why the event trading cards for some people stayed for a few days after their expiration: glitches, caching issues and the like.

Yeah, but it isn't an event card or whatever. It was the item that the reddit user talked about. They just granted it to me and then disappeared. Why would it be a glitch? If I wouldn't have got it in the first place I'd have understood that it's a glitch or a caching issue or something like that.
BUT owning it for a couple of days then not seeing it anymore is just weird and doesn't make sense.

[TastyTidePod]

I'm guessing it will be visible again after you can't buy the summer sale 2021 seasonal profile anymore. But that's just a guess.

[Fishie]

Originally posted by TastyTidePod:

Originally posted by Crazy Tiger:

Same reason why the event trading cards for some people stayed for a few days after their expiration: glitches, caching issues and the like.

Yeah, but it isn't an event card or whatever. It was the item that the reddit user talked about. They just granted it to me and then disappeared. Why would it be a glitch? If I wouldn't have got it in the first place I'd have understood that it's a glitch or a caching issue or something like that.
BUT owning it for a couple of days then not seeing it anymore is just weird and doesn't make sense.

It's like when you get a session trading card. Once session is over sometimes it glitches and stays in your inventory if you don't use it before it disappear its gone. But like I said you can contact support if your really worried about it and they can tell you. There's nothing wrong with asking support. Just go to my account then data related to my account then contact support.

[Fishie]

Originally posted by TastyTidePod:

I'm guessing it will be visible again after you can't buy the summer sale 2021 seasonal profile anymore. But that's just a guess.

Wait till next season. Again it best just to ask support as they can tell you exactly.