Scamming and impersonating steam support

[Luna Azul Noche]

Hello guys, I was checking how to report someone for scamming and impersonating a steam support member but it only let me do that if I have the profile of the person which I don’t, I already reported one of the scammers but the other one I just have his user from discord, I have lots of screenshots and a “certificate” of valve employment from this other guy, he’s trying to make pay him money so my account can be deleted, how can I report this issue with steam??

[Yasahi]

Report the user on Discord. Valve can't really do anything about someone trying to scam you on Discord especially when they're doing it without using the Steam account.

[Luna Azul Noche]

Well then my work it’s already done! Thanks for the quick response!

Yasahi eredeti hozzászólása:

Report the user on Discord. Valve can't really do anything about someone trying to scam you on Discord especially when they're doing it without using the Steam account.

[Shadowlix]

If you have the Steam account of the scammer, you should report them via their profile, if not report their discord account.

The "accidentally reported you" scam is a common one. Valve Employees / Volunteer Mods will never contact you via Discord for issues about your account.

More info:
https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B
https://help.steampowered.com/en/faqs/view/4D07-D139-587C-2080

[Luna Azul Noche]

Thanks man! I already reported the two people that did this on discord and one of the in here, I was just trying with the other one as he’s still trying to making pay money for my “suspended” account which I already got back after the hijacking and he’s providing me with this “certificate” that he’s a real valve employee so I thought I should report him here too but alas I need a user which I don’t have so I going to wait a see what discord team does. Thanks for the info!!

Shadowlix eredeti hozzászólása:

If you have the Steam account of the scammer, you should report them via their profile, if not report their discord account.

The "accidentally reported you" scam is a common one. Valve Employees / Volunteer Mods will never contact you via Discord for issues about your account.

More info:
https://help.steampowered.com/en/faqs/view/70E6-991B-233B-A37B
https://help.steampowered.com/en/faqs/view/4D07-D139-587C-2080

[Ettanin]

Would Amazon use Google to contact its customers?

Common sense, people! Why would Valve in the first place want to contact you via Discord if they have their own platform?

[Luna Azul Noche]

Yeah I get it now, I was really feeling down yesterday when everything happened, they foul me and that’s on me, good thing is that I have my account back, everything is in order and I already did the reports! So never again!!

Ettanin eredeti hozzászólása:

Would Amazon use Google to contact its customers?

Common sense, people! Why would Valve in the first place want to contact you via Discord if they have their own platform?