Gamivo key was not correct region though it said Global

[kaMMakaZZi9]

I created a support ticket but really I just want a chargeback. Should I dispute with my credit card company once the transaction posts from pending?

[Fake]

I would advise you not to do a charge back. Only pain and suffering is down that road.

[kaMMakaZZi9]

How is that? What if I just dispute it with my credit card company?

[Azure Fang]

Gamivo is a grey market; it's no different than other wordfiltered grey markets, all games sold are by third parties and their keys are of unverifiable origin. You could pay for a copy of Fallout 4 and it turns out to be some random Artifex Mundi hidden object game sold for $1 by every single bundle site every other month for the past 7 years.

Creating a support ticket with Steam will do nothing aside from possibly revoking the key (upon your authorization). You need to take the dispute to Gamivo as they facilitated the sale. But good luck. Unless you paid for their insurance (they call it Gamivo VIP) there's a good chance they'll do nothing for you. As to the chargeback or dispute, if the key actually activated, incorrect region or not, this can potentially lead to issues with your account. Next time, don't buy from grey markets.

[Zekiran]

Did you purchase the product here on steam?

Or did you buy it somewhere else?

If it's a 'somewhere else' issue, take it up with them. If you never gave STEAM your money, they couldn't care less what happens between you and a shady site.

[Nx Machina]

Messaggio originale di kaMMakaZZi9:

I created a support ticket but really I just want a chargeback. Should I dispute with my credit card company once the transaction posts from pending?

I assume you mean with the site in the thread title with regard to a support ticket.

Wait on their response - if they say no do a chargeback OR phone your credit card company, explain the situation and ask what they advise.