MCMenendez Nov 8, 2020 @ 1:29am
Problem with my Steam access and ISP
I'm having a massive problem with Steam right now. First of all I could only access my Steam Library and I cannot access Steam Store and Community when using my Home Wifi. Also whenever I try to access the Steam website via Chrome browser it says this:

Access Denied

You don't have permission to access "http://store.steampowered.com/" on this server.

Reference #18.952e3717.1604825617.a0216f0

However when I'm using my Pocket Wifi and Mobile Data it works just fine and I can access Store and Community in both Steam and browser.

Is this all caused by a problem with my Home Wifi? If so what should I do? I already restarted my wifi and it still does not work.
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Supafly Nov 8, 2020 @ 1:47am 
For a start that isn't the correct site this is.
https://store.steampowered.com/

yours doesn't have the s at the end of http which means the connection between you and steams site is not secure.

All steam sites should begin with https not http

Example every official Steam link I get is secure and starts with https

https://steamcommunity.com/
https://help.steampowered.com/en/
https://support.steampowered.com/kb_article.php?ref=1223-qroc-4460
https://help.steampowered.com/en/wizard/Login

And it could be something on your PC blocking the site. Could be the router. Could be the ISP. But first thing first to to check you're trying to connect the official site and it is a secure connection
Last edited by Supafly; Nov 8, 2020 @ 1:49am
MCMenendez Nov 8, 2020 @ 1:50am 
Originally posted by Dead Monkey:
For a start that isn't the correct site this is.
https://store.steampowered.com/

yours doesn't have the s at the end of http which means the connection between you and steams site is not secure.

All steam sites should begin with https not http

Example every official Steam link I get is secure and starts with https

https://steamcommunity.com/
https://help.steampowered.com/en/
https://support.steampowered.com/kb_article.php?ref=1223-qroc-4460
https://help.steampowered.com/en/wizard/Login

Well I can't still connect to it it still says Access Denied. Anyway what is the cause of this problem? I really want to know please.

Also will this problem eventually go away and solve itself?
Last edited by MCMenendez; Nov 8, 2020 @ 2:06am
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Date Posted: Nov 8, 2020 @ 1:29am
Posts: 2