Friend cant join group voice chat

[wheatley_pt]

My friend cant join a voice channel in our group chat. He says when he tries to join, it says "reconnecting." Is there any known fix for this.

[zERo]

i dont know

[Dr.Shadowds 🐉]

Ensure he not connecting VPN, or proxy service that could be blocking something.

If he done a custom firewall may be blocking something.

[wheatley_pt]

This problem also effects private voice chat as well

[McGentrix]

There has to be something wrong as I have this same issue. started yesterday. I have seen many threads with similar issues with no solutions posted anywhere. Only effects Steam Chat. Discord/zoom/Meet all work fine.

[The Diving Crooner]

Same issue here. I've responded to https://steamcommunity.com/discussions/forum/1/2577696996217090018/?ctp=3 and have been watching https://steamcommunity.com/discussions/forum/1/2577696996218564446/ about this very issue.

Tried literally all of the troubleshooting steps - nothing works. The only thing that changed before this issue appeared was a steam client update. And like others have said, all other communication methods work fine.

[PhantomWraith]

Same for me, Started yesterday after the update as other's have mentioned.

[///Janzerous\\\]

Same problem with me. says connecting.. S**t

[Barnews]

Hello i have same problem ... When i want to join voice channel, it just keeps displaying recconecting

[matty]

Yep, happening in private chat and group chat. My friends are not having the same issues. Did install an Nvidia driver today...

[number]

Yeah, I'm having the same issue, just since yesterday. Voice chat was working great the day before. Now it just says "reconnecting" forever. I test the mic through steam settings and it works fine. Every other voice app works fine. Same issue when I log out and log in on another computer.

[The Alchemist]

Same. Started yesterday. All computers.

[Anguish]

hi

[::(w)eazal::]

Exact same thing started happening to me at the exact same time (last night).

Was playing counter-strike source using my mic, no problem. When I quit, both Steam and Windows 10 updated.

Then, when I tried to join my friend's voice channel in Steam, the problem started. I tried creating the voice channel. Leaving the group and rejoining. Being invited, etc. No luck

I also validated local files, re-installed Steam, confirmed my mic is working, changed mic ports, confirmed my router ports were open, turned off windows firewall, etc. I spent HOURS troubleshooting to no avail.

This morning I woke up and there was ANOTHER Windows 10 update, but the problem did not fix after updating.

[tucho👑]

OZVA SE LA COME DOBLADA :D

[The Diving Crooner]

I put in a support request 2 days ago, and got a response today.

"Thank you for contacting the Steam Support team. It sounds like you’re having network problems.

Network problems can be caused by a variety of things, so even if it seems like your network is functioning correctly, please go through our Troubleshooting Network Connectivity article for probable fixes.

Additionally, our diagnosing and reporting network problems article has information that will help you self-solve different network problems you may be experiencing.

Steam Support is not really the best source for help with in-depth network troubleshooting. Many issues require someone to actually look at your machine or test your network and internet connection under a variety of circumstances, both of which we can't do here.

If you can’t solve the problem with the information in the above articles, the best way to proceed is to try to determine if the problem is with your computer or network, and then talk to a local computer diagnosis/repair shop or your internet service provider respectively."


I told them the network isn't the issue, there was no change to my network environment, only the steam client, and other users have detailed identical situations in at least three threads (and provided links to them). I said they could close the ticket but asked them to forward this feedback to whoever fixes bugs for the client.

Their response was lackluster, not acknowledging anything about the info I provided.

"We have provided all the available information in our previous message. Since there's not much more that I can say or do to be of help with this particular issue, I am going to close this help request.

If you have questions on an unrelated issue, please create a new help request and we will be happy to help you."

So they were of no help. I just hope they passed this along to the right people.