Steam Gift Error! Won't Let Me Accept Game!

[Glow]

My friend bought my Tabletop Simulator, I accepted it before. But after that every time I would turn on steam the gift pop up window would appear and it wouldn't let me accept it a second time. But it is in my inventory! So I deleted it from my inventory to accept it again to see if it would fix the issue, this is because I can't find a solution anywhere. And now I don't have the game, and when he re-sends the gift after declining it. The pop up comes up with an error every time I hit accept! Please help!

[cSg|mc-Hotsauce]

Start here...

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=286160

[Glow]

Originally posted by cSg|mc-Hotsauce:

Start here...

https://help.steampowered.com/en/wizard/HelpWithGame/?appid=286160

:qr:

Much appreciated for the advice, I've already been down this avenue earlier. None of it is related to my issue. My item is in my inventory. The gift pop up still appears when I start up steam and I can't accept it online decline.

[Dr.Shadowds 🐉]

If it in your inventory, when you click on it does it give option to click add to library? If so do that. Or do this from browser.

[cSg|mc-Hotsauce]

You contact support.

[Glow]

Originally posted by Dr.Shadowds 🐉:

If it in your inventory, when you click on it does it give option to click add to library? If so do that. Or do this from browser.

So it's already in my inventory, and I can play it. Whenever I turn on steam for the first time a gift pop up appears saying it's not accepted yet. Even though it is, and it wont let me re-select accept on the pop-up window.

[Glow]

Originally posted by cSg|mc-Hotsauce:

You contact support.

:qr:

Sadly I can't. Because it isn't made by steam they want you to contact the developers of the game. The problem I am facing however isn't the game, it functions properly. The issue I have is steam's gift system, which there isn't anything on the forums or support page for my particular issue. I believe this is entirely on steam's end. The company that created table top simulator would only tell me to contact steam support because it is their browser that is failing me.

[cSg|mc-Hotsauce]

Originally posted by Glow:

Originally posted by cSg|mc-Hotsauce:

You contact support.

Sadly I can't. Because it isn't made by steam they want you to contact the developers of the game. The problem I am facing however isn't the game, it functions properly. The issue I have is steam's gift system, which there isn't anything on the forums or support page for my particular issue. I believe this is entirely on steam's end. The company that created table top simulator would only tell me to contact steam support because it is their browser that is failing me.

You choose, "I have a different question..." and ask support.

[Glow]

Originally posted by cSg|mc-Hotsauce:

Originally posted by Glow:

Sadly I can't. Because it isn't made by steam they want you to contact the developers of the game. The problem I am facing however isn't the game, it functions properly. The issue I have is steam's gift system, which there isn't anything on the forums or support page for my particular issue. I believe this is entirely on steam's end. The company that created table top simulator would only tell me to contact steam support because it is their browser that is failing me.

You choose, "I have a different question..." and ask support.

:qr:

"Unfortunately, Steam Support cannot provide the best assistance with games made by other companies.

Please click the link below for information about how to contact the support team for this game."

Support team for this game is the studio who made the game. Not steam. I need help from steam. Nothing is wrong with the game. I already been down this avenue. But thank you though for helping!

[cSg|mc-Hotsauce]

"It's not in my library" and "Contact Support" are the 2 things you choose.

[Dr.Shadowds 🐉]

Originally posted by Glow:

Originally posted by Dr.Shadowds 🐉:

If it in your inventory, when you click on it does it give option to click add to library? If so do that. Or do this from browser.

So it's already in my inventory, and I can play it. Whenever I turn on steam for the first time a gift pop up appears saying it's not accepted yet. Even though it is, and it wont let me re-select accept on the pop-up window.

Try one of these methods.

A) Delete cache and cookies. Steam > settings > web browser > click on two buttons to delete both cache and cookies and restart client.

B) head to where you install Steam, delete everything except for these two things, "Steamapp" folder, and "Steam.exe" file, once everything is deleted expect for those two I said, then run "steam.exe" to redownload Steam files, and login and see if issue resolved.