Steam asks my Mastercard Securecode

[𝕊𝔼ℂℝ𝔸𝕄]

Hey guys, I have never had problems with adding funds before but now Steam is asking for Mastercard Securecode. I have no idea what that is. It used to ask for a code by getting a message but that's not the case now. When I fill out the card number it automatically redirects me to this security check. Can you guys help me with that?

[Heisenquark]

Wonderful - I always get bank cards or contracts of all kinds and have no idea what they actually are or do or how to use them -- we both have so much in common

[Heisenquark]

SecureCode is offered as a one-time-password/PIN (OTP) and is delivered to you via SMS. This OTP is generated by your issuing bank and is required every time you transact online at a merchant that also provides the service. Contact your issuing bank to learn more about this service and how to sign up.

[𝕊𝔼ℂℝ𝔸𝕄]

Yes, I know about the SMS code but it doesn't ask me for that, I haven't received an SMS. I tried another card and the same thing happens.

[𝕊𝔼ℂℝ𝔸𝕄]

So I tried it on my phone, it didn't ask for this code but now I get an 'unexpected error'. Nice, Steam.

[Heisenquark]

Originally posted by 𝕊𝔼ℂℝ𝔸𝕄:

So I tried it on my phone, it didn't ask for this code but now I get an 'unexpected error'. Nice, Steam.

Heihei dont blame steam
You should blame yourself or your bank

[𝕊𝔼ℂℝ𝔸𝕄]

I don't blame myself or my bank as I can use my card everywhere else. I just tried it and I got the SMS code.

[nullable]

Originally posted by 𝕊𝔼ℂℝ𝔸𝕄:

I don't blame myself or my bank as I can use my card everywhere else. I just tried it and I got the SMS code.

Steam doesn't manage Mastercard's secure code scheme, so if you're having an issue with that it's not a Steam problem. Even if it's optional verification offered by Mastercard that Steam has elected to participate in, that's not a Steam problem.

[𝕊𝔼ℂℝ𝔸𝕄]

Yes, the securecode thing is not Steam's problem but the unexpected error what I got is. I already contacted Steam, I just thought you guys know what to do in this situation.

[Heisenquark]

next time just read the license agreement between you and valve
or at least the faq or wiki with all the informations about CVC/CVV/CID, 3D-secure, ...

[𝕊𝔼ℂℝ𝔸𝕄]

I know all those, you don't have to worry about that. As I said, I used it without problems last week and I can use my card anywhere else.

[Heisenquark]

As Brockenstein already said you cant use this specific scheme
And in worst case your bank has switched everything over overnight
Maybe they have even removed the old ones - thats why you cannot buy anything on steam

[ツckihp🖤子]

ok

[𝕊𝔼ℂℝ𝔸𝕄]

Problem solved, I had to use my third card which is Visa. No problem with that.

[76561199025181505]

so this means i cant buy anything if i have only mastercard ?? bcs i have the same problem