Can't purchase game, recently had from EA Play

[YungJoshi]

I'm trying to purchase BFV on steam, I had it for 1 month cuz of EA Play, but no longer have EA Play. When it's in my cart it says "Your account already owns a removed copy of the above items, so you can’t purchase them again."

[Nx Machina]

Profile > Account Details > View Licenses and product key activations

Revoke the licence, then you should be able to purchase from the store.

[YungJoshi]

Originally posted by Kusa:

Profile > Account Details > View Licenses and product key activations

Revoke the licence, then you should be able to purchase from the store.

The game doesn't even show up as mine, since it was under EA Play subscription, i'm guessing

[J4MESOX4D]

Is there any trace of EA Play's licence? If so, remove that if possible and then see what happens. Pretty glaring oversight otherwise if this is occurring.

Also does the game show up in the Wizard here https://help.steampowered.com/en/

[Nx Machina]

Originally posted by HispanicNoJew:

The game doesn't even show up as mine, since it was under EA Play subscription, i'm guessing

Thanks for replying.

I do not have EA Play so my original reply was the only way I could think of how to do it.

If I find an answer somewhere I will post but at the moment the EA Play FAQ do not include what happens after you cancel a subscription and how you can purchase previously played games on Steam once the subscription ends.

[YungJoshi]

Originally posted by J4MESOX4D:

Is there any trace of EA Play's licence? If so, remove that if possible and then see what happens. Pretty glaring oversight otherwise if this is occurring.

Also does the game show up in the Wizard here https://help.steampowered.com/en/

Ok so the game shows up but it only show me 2 options, "Game's not in my library" or "Issue with my cdkey"

[Satoru]

It’s likely because your EA play subscription is still active. When you “cancel” the subscription it’s still active for the month you paid. You’re just cancelling the auto renewal.

Steam thinks you still own the game becuas you technically still do

[YungJoshi]

Originally posted by Satoru:

It’s likely because your EA play subscription is still active. When you “cancel” the subscription it’s still active for the month you paid. You’re just cancelling the auto renewal.

Steam thinks you still own the game becuas you technically still do

It ended like 4 days ago and I cancelled it 2 days before it was going to auto renew

[ALX]

Same issue for me, but instead with Burnout Paradise Remastered.

[Crazy Tiger]

Perhaps find the purchase of your EA Play and use the "I have a question about this purchase" option? Explain the issue and see whether Steam support picks it up.

[ALX]

Yeah, I already created a support ticket about it. Will update this thread when I know more.

[nickriott]

Any update? I got the same problem