If you call Steam and leave a message, do you get a response?

[5S-29 | Nick F. | T-20]

Will Steam call you back if you leave a message on their answering machine?

[mimizukari]

There is no number to call Steam Support. You are being scammed if someone told you to call a phone number.

[5S-29 | Nick F. | T-20]

When I called the number and it says thank you for calling Valve, no I don't think so.

[Zukabazuka]

Originally posted by nick.pheasant.farm.staff:

When I called the number and it says thank you for calling Valve, no I don't think so.

Dude, if its support you need they do not have a number. The number you call will not help you with what ever problem you have.

[nullable]

Even if you were to call a phone in the Steam office somewhere, almost certainly they wouldn't have anything to do with your question and/or the explicitly do not respond to customer calls.

IE if some rando calls my desk where I work I politely redirect them to the proper support channels. I'm not on the hook to deal with them just because they managed to put digits into a phone...

[mimizukari]

Originally posted by nick.pheasant.farm.staff:

When I called the number and it says thank you for calling Valve, no I don't think so.

If you need customer service or technical support regarding Steam or Valve games, visit Steam Support at https://help.steampowered.com .

[Brian9824]

Originally posted by nick.pheasant.farm.staff:

When I called the number and it says thank you for calling Valve, no I don't think so.

You do realize I can take my cellphone and record a message saying Thank you for calling Valve right? Doesn't make it official

However even if you reach Valve's offices someone isn't going to call you back over support issues. They will delete your voicemail.

[Jack Schitt]

Originally posted by sachiowo:

There is no number to call Steam Support. You are being scammed if someone told you to call a phone number.

That is fact. There is no phone number to contact steam support. The only way to contact Valve technical support is through the online help system.

There is a number to call Valve HQ but it's not a technical support number they do not provide technical support over the phone. It's their office number for staff to call in sick and/or communicate with affiliates. It's not a technical support number.

Anyone can set up a voice mail outgoing message or IVR (Interactive Voice Respons - the annoying robotic voice thing "press 1 for this, 2 for that, or dial the extension if you know it") and have it say whatever they want. If the number you called claims to be Valve Technical Support it's a scam because no such thing exists.

[cSg|mc-Hotsauce]

That number is for official business related support.

[Jables111]

I said on a voice mail, "WHERE IS HALF LIFE 3?!?!??!?!?!??" and that's a genuine question

[Katie]

This thread was quite old before the recent post, so we're locking it to prevent confusion.