Report for a scammer never go through to steam

[darkmage]

I have sent the report though steam support but an error happened and was not go through. What do i have to do to report a scammer(THE RIGHT ONE) and how long do i have to wait...........????????? (until something is done and/or regain my vanished items)?

[Brian9824]

darkmage eredeti hozzászólása:

I made a trade (within all regulations ofcourse) my items go to the other account and as you say lost forever, the other account still exist, made what i can, problem exists............. No promises. everything in pc and steam, acxept authenticator

Again, how were you scammed? You made a trade to another account, we got that. Were you promised that he would pay you after, give you something for it? Did you just trade anot realize that you weren't getting anything in return?

All you've said is you made a trade, absolutely no information whatsoever on the scam part.

[darkmage]

My items did not go to the designated account. Go to a very similar one to it. The one that owns it did not warn me about the mistake, he/she kept my items, did not return them. So is a scam,hijack of accounts and whatever traded in them). The items for trade were not money but plain steam items. Items from team fortress 2 and csgo. Inventory items.

[Crazy Tiger]

darkmage eredeti hozzászólása:

My items did not go to the designated account. Go to a very similar one to it.

You have a compromised account. Either through phishing or downloaded malware.

Secure your account, do these steps NOW and don't trade:
- Scan for malware. https://www.malwarebytes.com/
- Deauthorize all devices https://store.steampowered.com/twofactor/manage
- Change your password on a secure device.
- Generate new back up codes. https://store.steampowered.com/twofactor/manage
- Revoke the api key https://steamcommunity.com/dev/apikey

Account security is the responsibility of the account holder. Read up on phishing so this doesn't happen again.

[ElvisDeadly]

darkmage eredeti hozzászólása:

My items did not go to the designated account. Go to a very similar one to it. The one that owns it did not warn me about the mistake, he/she kept my items, did not return them. So is a scam,hijack of accounts and whatever traded in them). The items for trade were not money but plain steam items. Items from team fortress 2 and csgo.

YOUR ACCOUNT IS COMPROMISED

Scan for malware
https://www.malwarebytes.com/

Deauthorize all devices 
https://store.steampowered.com/twofactor/manage

Change your password on a secure device.

Generate new back up codes
https://store.steampowered.com/twofactor/manage

Revoke the api key
https://steamcommunity.com/dev/apikey.

[Wizardhermit]

Stop using 3rd party skin sites, they steal your info and hijack accounts.

[darkmage]

Hi there tiger. What is the api key?

[Brian9824]

darkmage eredeti hozzászólása:

My items did not go to the designated account. Go to a very similar one to it. The one that owns it did not warn me about the mistake, he/she kept my items, did not return them. So is a scam,hijack of accounts and whatever traded in them). The items for trade were not money but plain steam items. Items from team fortress 2 and csgo.

Yep, classic scam, you gave out your account credentials at some point and were hijacked, then ignored multiple warnings in the trade window.

Steam doesn't reverse the trades so the items are gone, you can report the account and that's it. Have to take better care of your account in the future and pay attention when doing trades to avoid it.

[natshely]

This looks like a typical API key scam.

Mostly used scam method today is the so-called "Steam web API key" scam. Unfortunately, we get several requests daily from our users who lost skins due to this.

In this post, you will learn how this method works and how to protect your skins.

The method is based on the use of phishing websites with a fake "Login with Steam" button.
Usually, those websites are advertised in the search engine and copy the style of popular services.
When you push this button you get a fake "Steam login" form which asks for your login, password and 2FA code later.
Hacker's script uses this data to log in to your Steam account and set Steam web API key on this page: https://steamcommunity.com/dev/apikey
Using this API, the script can monitor all your trade offers and if there is an offer with valued skins - this trade offer will be cancelled and you will get an absolutely similar-looking offer but from the hacker's account.

[Crazy Tiger]

darkmage eredeti hozzászólása:

Hi there tiger. What is the api key?

Hi mate. The API key is what enables other programs to act for the account. Trade bots work like that, for example.

It should be empty for you. Did you have an API key?

[darkmage]

I dont use anything out of the ordinary. I dont like anything different from what i know and do right now. Choose the account(friendly) to make the trade, choose the items from, from him/her, accept the trade, verify from authenticator. Then the items change accounts, trade is done. Simple. Now my items were lost......

[FFL2and3rocks]

darkmage eredeti hozzászólása:

I dont use anything out of the ordinary. I dont like anything different from what i know and do right now. Choose the account(friendly) to make the trade, choose the items from, from him/her, accept the trade, verify from authenticator. Then the items change accounts, trade is done. Simple. Now my items were lost......

You logged into a phishing site with your Steam account info, which gave the hijacker everything he needed to gain access to your account. Then he canceled your trade and made a similar trade with a different account, and you accepted that trade because you didn't notice the difference.

Items cannot suddenly change accounts. You confirmed the trade that the hijacker was trying to make.

[darkmage]

Everyone has his/her own api key. Am i right? And trade only with friends and my other accounts.

[Brian9824]

darkmage eredeti hozzászólása:

I dont use anything out of the ordinary. I dont like anything different from what i know and do right now. Choose the account(friendly) to make the trade, choose the items from, from him/her, accept the trade, verify from authenticator. Then the items change accounts, trade is done. Simple. Now my items were lost......

Again at some point you entered your credentials on a phishing site and gave them away, that let the scammers enter the API key and re-create a new trade to a scammers account.

There would have been multiple warnings on the trade window you ignored because you weren't expecting any issues and weren't paying attention.

[Brian9824]

darkmage eredeti hozzászólása:

Everyone has his/her own api key. Am i right? And trade only with friends and my other accounts.

No, you should not have an API key there at all. Its not used by 99.9% of steam accounts

[darkmage]

No i did not gave my credentials except by ill ways