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Gabasourus Sep 16, 2020 @ 2:09am
My library won't load.
I recently updated my windows 10 and it seems to have broken something such as my discord. My steam client seems to be fine except for the fact that my library won't load. Its isn't like a black screen like that other problem and I can still access my games by going to the store page but its still annoying. does anyone know what this might be and how to fix it?
Originally posted by Archesmo:
Try to clear the download cache via Steam Settings -> Downloads -> clear Download Cache or whatever it`s called in your language settings. This issue exist since the last Steam Updates und I need to do it every once in a while (so this is a temporary fix only).
Be aware that you need to sign in to Steam after clearing the Download Cache so be sure you have your login details and Steam Guard ready.
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Showing 1-15 of 25 comments
Iceira Sep 16, 2020 @ 2:20am 
I bet you did not disable security apps then you migration to win10.
this has been seen before, and why many did a clean win10 install after failed migrations.

if this is a clean install, then you most have other DNS issue or network problem that could causeing this.
Last edited by Iceira; Sep 16, 2020 @ 2:20am
ReBoot Sep 16, 2020 @ 2:21am 
Have you restarted Steam first?
Dr. Solo Sep 16, 2020 @ 2:50am 
I'm having the same problem. It seems like the latest Win10 update broke something.

To Iceira: This is not a migration issue - I've had Win10 since launch, and I had access to my library up until today.
Iceira Sep 16, 2020 @ 3:22am 
Originally posted by Dr. Solo:
I'm having the same problem. It seems like the latest Win10 update broke something.

To Iceira: This is not a migration issue - I've had Win10 since launch, and I had access to my library up until today.

thats okay, but back then then win7 to win10 was free , many did it, and some got huge issue with it , missing right to unknown why it happend, its only later someone discover the security issue , and why many had to make a fresh install, but as you said , it dont help then steam had issue lately. but that dont explan discord. or other application issure if he even has that.

ps.
i can only say many other app had same issue , a failed migration cause was unknown back then, and he could have both or as reboot also point out reboot steam 2-3times 3 minute between so DNS cache is cleared in the dns cache. again not that simple if he keep have issue.

i only notice just recently updated my windows 10, because either this is part of the issue or did it work after update then its not a win10 migration issue but other windows core update maybe.

if nvidia use custom install and make a clean install then checkbox is there.
this is not a joke, seen many issue after wincore was update , and that has fix my issue cant say all other is that , see it as ruleout suggestion.
Last edited by Iceira; Sep 16, 2020 @ 3:26am
The author of this thread has indicated that this post answers the original topic.
Archesmo Sep 16, 2020 @ 3:23am 
3
Try to clear the download cache via Steam Settings -> Downloads -> clear Download Cache or whatever it`s called in your language settings. This issue exist since the last Steam Updates und I need to do it every once in a while (so this is a temporary fix only).
Be aware that you need to sign in to Steam after clearing the Download Cache so be sure you have your login details and Steam Guard ready.
Dr. Solo Sep 16, 2020 @ 3:37am 
Originally posted by Liver:
Try to clear the download cache via Steam Settings -> Downloads -> clear Download Cache or whatever it`s called in your language settings. This issue exist since the last Steam Updates und I need to do it every once in a while (so this is a temporary fix only).
Be aware that you need to sign in to Steam after clearing the Download Cache so be sure you have your login details and Steam Guard ready.

Hey, that fixed the issue. Thank you! :)
Gabasourus Sep 16, 2020 @ 3:38pm 
Well That worked for me as well!

Originally posted by Liver:
Try to clear the download cache via Steam Settings -> Downloads -> clear Download Cache or whatever it`s called in your language settings. This issue exist since the last Steam Updates und I need to do it every once in a while (so this is a temporary fix only).
Be aware that you need to sign in to Steam after clearing the Download Cache so be sure you have your login details and Steam Guard ready.
i've tried all of those things, and my library still hasn't loaded, idk what the problem is but the solutions aren't working at all
Mort Nov 16, 2021 @ 6:16am 
Originally posted by That1Plays:
i've tried all of those things, and my library still hasn't loaded, idk what the problem is but the solutions aren't working at all

Same here, I fixed it by going into Preferences, then ---> Web Browser, then ---> Delete web Browser Cache (not to be confused by the "Clear download cache, that is being mentioned in the above messages, this is a separate cache), Delete all browser cookies if that doesn't work. Then refresh your library and it should work :)
fotzes820 Feb 14, 2022 @ 10:26am 
Originally posted by That1Plays:
i've tried all of those things, and my library still hasn't loaded, idk what the problem is but the solutions aren't working at all
all i had to do was log out and log back in to fix it for me, maybe that could work for you?
hster Aug 3, 2022 @ 9:47pm 
Wanted to add that deleting the contents of the steamui folder also fixed my library page not loading. The location is
C:\Program Files (x86)\Steam\steamui
Ramsp Aug 11, 2022 @ 10:03pm 
Originally posted by Gabasourus:
I recently updated my windows 10 and it seems to have broken something such as my discord. My steam client seems to be fine except for the fact that my library won't load. Its isn't like a black screen like that other problem and I can still access my games by going to the store page but its still annoying. does anyone know what this might be and how to fix it?
I just got the same problem, but nothing shows. I have to enter big picture to access my steam library and store, but profiles, community and friends wont load. Does anyone have a way to fix this? and i'm having to use the website to post this.
yogurt Sep 12, 2022 @ 3:41am 
Originally posted by hster:
Wanted to add that deleting the contents of the steamui folder also fixed my library page not loading. The location is
C:\Program Files (x86)\Steam\steamui

Thanks hster! For everyone else with the "blinking steam content, Library/store not loading properly" problem, the above was the solution for me!
Ghost Dec 18, 2022 @ 4:47pm 
Hi, tried all this and it didn't work. Strangely enough I can open the store page, and the library "hides" from my mouse into the corner before I just have a blank grey slate again.

Since this started happening I can't run games anymore, on any other apps. It all started when I was downloading Ready or Not.
Ghost Jan 14, 2023 @ 8:20am 
Originally posted by Ghost:
Hi, tried all this and it didn't work. Strangely enough I can open the store page, and the library "hides" from my mouse into the corner before I just have a blank grey slate again.

Since this started happening I can't run games anymore, on any other apps. It all started when I was downloading Ready or Not.
same w/ me, exact situation. did you found any solution by chance?
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Date Posted: Sep 16, 2020 @ 2:09am
Posts: 25