Paysafecard

[Adysア]

So I realized that there is this weird thing that happens when you add money with paysafecards to your wallet. When you are at the paysafe window you get option to add multiple at the same time(DONT do that). For example I added 3 paysafe pins, and first one got thru with no problem,
Second one is pending, dunno how long it will be pending, and the third one doesnt even show at my purchase history. This only seems to happen when you add multiple at the same time.
This has happend to me before but I tought that it was fixed till now but nope. So if you have many pins add them one at time so you dont need to wait for them. And pls fix this

[karl-police2025[GER]]

When you fill in your wallet with a paysafecard, first of all you get to choose the amount. Let's say 50... 50 uhh...
50 € okay :) I tried to use a currency that is understandable whatever

And let's say you have 2x 25 € then you can use the multiple pins which will summarize together to 50 €

Or let's say you have 0.25 € left in your paysafe card and want to summarize it with another one you can do that.

If you want to add 25 € and you choosed multiple pins and you attempt to put in 2x 25 € it won't work. It will prevent you from putting in the other one, as soon as you've reached the amount you can pay with, the submit button becomes unlocked and you can fill up your wallet. Even if that doesn't work as I mentioned, it will always subtract it correctly.

[Adysア]

Origineel geplaatst door karl-police2019GER:

When you fill in your wallet with a paysafecard, first of all you get to choose the amount. Let's say 50... 50 uhh...
50 € okay :) I tried to use a currency that is understandable whatever

And let's say you have 2x 25 € then you can use the multiple pins which will summarize together to 50 €

Or let's say you have 0.25 € left in your paysafe card and want to summarize it with another one you can do that.

If you want to add 25 € and you choosed multiple pins and you attempt to put in 2x 25 € it won't work. It will prevent you from putting in the other one, as soon as you've reached the amount you can pay with, the submit button becomes unlocked and you can fill up your wallet. Even if that doesn't work as I mentioned, it will always subtract it correctly.

So what should I do? I mean I added 3x 10euros so they wont get thru?

[karl-police2025[GER]]

How do you see that they're pending?

You clicked on adding 10€ and did the same process three times?

A popup window opens from paysafe and there it says that it's pending?

[Adysア]

Origineel geplaatst door karl-police2019GER:

How do you see that they're pending?

You clicked on adding 10€ and did the same process three times?

I clicked add 10e then at the paysafe window I clicked add pins and I added my 2 other paysafes I see that my purchase is pending at my purchase history

[Adysア]

View my wallet -> see account details -> View purchase history

[karl-police2025[GER]]

Origineel geplaatst door Adys:

Origineel geplaatst door karl-police2019GER:

How do you see that they're pending?

You clicked on adding 10€ and did the same process three times?

I clicked add 10e then at the paysafe window I clicked add pins and I added my 2 other paysafes I see that my purchase is pending at my purchase history

If you clicked at 10€ it will only add 10€ and not 30€. The multiple pin is there to put something like 2€ and 8€ together, until it hits 10€

[Adysア]

So I basically added 30e at once but steam doesnt have option to add 30e so I dunno if that messes it up

[Adysア]

I cant add any money now since my one pin is pending

[Adysア]

It used 2pins one is pending and one is in my wallet

[Adysア]

I cant add the third one because of the pending one so this sucks lol

[karl-police2025[GER]]

Origineel geplaatst door Adys:

So I basically added 30e at once but steam doesnt have option to add 30e so I dunno if that messes it up

You add a custom amount if you would look up. Otherwise just repeat the same process or add 25€ and 5€

[Adysア]

Origineel geplaatst door karl-police2019GER:

Origineel geplaatst door Adys:

So I basically added 30e at once but steam doesnt have option to add 30e so I dunno if that messes it up

You add a custom amount if you would look up. Otherwise just repeat the same process or add 25€ and 5€

The problem is I cant add anything now

[karl-police2025[GER]]

Just make a ticket then I guess.
https://support.steampowered.com/newticket.php

[Adysア]

Origineel geplaatst door karl-police2019GER:

Just make a ticket then I guess.
https://support.steampowered.com/newticket.php

If I cancel it I lose the money steam cant refund paysafe and I dont have a bank account so I cant refund it from paysafe