Adysア Sep 16, 2019 @ 5:30am
Paysafecard
So I realized that there is this weird thing that happens when you add money with paysafecards to your wallet. When you are at the paysafe window you get option to add multiple at the same time(DONT do that). For example I added 3 paysafe pins, and first one got thru with no problem,
Second one is pending, dunno how long it will be pending, and the third one doesnt even show at my purchase history. This only seems to happen when you add multiple at the same time.
This has happend to me before but I tought that it was fixed till now but nope. So if you have many pins add them one at time so you dont need to wait for them. And pls fix this
Last edited by Adysア; Sep 16, 2019 @ 5:31am
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When you fill in your wallet with a paysafecard, first of all you get to choose the amount. Let's say 50... 50 uhh...
50 € okay :) I tried to use a currency that is understandable whatever

And let's say you have 2x 25 € then you can use the multiple pins which will summarize together to 50 €

Or let's say you have 0.25 € left in your paysafe card and want to summarize it with another one you can do that.

If you want to add 25 € and you choosed multiple pins and you attempt to put in 2x 25 € it won't work. It will prevent you from putting in the other one, as soon as you've reached the amount you can pay with, the submit button becomes unlocked and you can fill up your wallet. Even if that doesn't work as I mentioned, it will always subtract it correctly.
Last edited by karl-police2025[GER]; Sep 16, 2019 @ 5:49am
Adysア Sep 16, 2019 @ 5:59am 
Originally posted by karl-police2019GER:
When you fill in your wallet with a paysafecard, first of all you get to choose the amount. Let's say 50... 50 uhh...
50 € okay :) I tried to use a currency that is understandable whatever

And let's say you have 2x 25 € then you can use the multiple pins which will summarize together to 50 €

Or let's say you have 0.25 € left in your paysafe card and want to summarize it with another one you can do that.

If you want to add 25 € and you choosed multiple pins and you attempt to put in 2x 25 € it won't work. It will prevent you from putting in the other one, as soon as you've reached the amount you can pay with, the submit button becomes unlocked and you can fill up your wallet. Even if that doesn't work as I mentioned, it will always subtract it correctly.
So what should I do? I mean I added 3x 10euros so they wont get thru?
Last edited by Adysア; Sep 16, 2019 @ 6:05am
How do you see that they're pending?

You clicked on adding 10€ and did the same process three times?

A popup window opens from paysafe and there it says that it's pending?
Last edited by karl-police2025[GER]; Sep 16, 2019 @ 6:09am
Adysア Sep 16, 2019 @ 6:09am 
Originally posted by karl-police2019GER:
How do you see that they're pending?

You clicked on adding 10€ and did the same process three times?
I clicked add 10e then at the paysafe window I clicked add pins and I added my 2 other paysafes I see that my purchase is pending at my purchase history
Adysア Sep 16, 2019 @ 6:11am 
View my wallet -> see account details -> View purchase history
Originally posted by Adys:
Originally posted by karl-police2019GER:
How do you see that they're pending?

You clicked on adding 10€ and did the same process three times?
I clicked add 10e then at the paysafe window I clicked add pins and I added my 2 other paysafes I see that my purchase is pending at my purchase history


If you clicked at 10€ it will only add 10€ and not 30€. The multiple pin is there to put something like 2€ and 8€ together, until it hits 10€
Last edited by karl-police2025[GER]; Sep 16, 2019 @ 6:13am
Adysア Sep 16, 2019 @ 6:12am 
So I basically added 30e at once but steam doesnt have option to add 30e so I dunno if that messes it up
Adysア Sep 16, 2019 @ 6:14am 
I cant add any money now since my one pin is pending
Adysア Sep 16, 2019 @ 6:15am 
It used 2pins one is pending and one is in my wallet
Adysア Sep 16, 2019 @ 6:15am 
I cant add the third one because of the pending one so this sucks lol
Originally posted by Adys:
So I basically added 30e at once but steam doesnt have option to add 30e so I dunno if that messes it up

You add a custom amount if you would look up. Otherwise just repeat the same process or add 25€ and 5€
Adysア Sep 16, 2019 @ 6:21am 
Originally posted by karl-police2019GER:
Originally posted by Adys:
So I basically added 30e at once but steam doesnt have option to add 30e so I dunno if that messes it up

You add a custom amount if you would look up. Otherwise just repeat the same process or add 25€ and 5€
The problem is I cant add anything now
Adysア Sep 16, 2019 @ 6:47am 
Originally posted by karl-police2019GER:
Just make a ticket then I guess.
https://support.steampowered.com/newticket.php
If I cancel it I lose the money steam cant refund paysafe and I dont have a bank account so I cant refund it from paysafe
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Date Posted: Sep 16, 2019 @ 5:30am
Posts: 14