This is a conversation I just had with Activision

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^1Ma ^0Long 2018年3月16日 15時08分

This is a conversation I just had with Activision

Edwin P: Activision Support reporting for duty!
How may I help you today?

You: I am looking at the call of duty franchise sale on Steam, and I was wondering why do you still have dlc's for games as old as 9 years like Modern Warfare 2 at such a high price? especially because they do not recive support and the online is infested with hackers?

Edwin P: Hello
Hope you are doing well
Unfortunately in this case we only provide in game support for the games, what would be pricing or any monetary actions are decided by the the 1st party provider in this case Steam
I wish I know the answer or have any info sadly I don't have any

You: no, you are the ones that set the prices, I already talked to steam and to other publishers and they all confirmed that the price is not set by steamYou: actually, its not even legal for steam to do that

Edwin P: Again we only provide in game support for the games we don't have access to any of this info or the pricing reasons. I really wish I had info to share or provide you but we do not have any
Besides this any other info or issue I can assist you with ?

What do you guys think??

最近の変更は^1Ma ^0Longが行いました; 2018年3月16日 15時09分

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16-30 / 35 のコメントを表示

Sin 2018年3月16日 23時47分

Man, just what if though, seriously what if this guy was saying some sort of truth in that.

We all know the answers here but still.

#16

Gallifrey - CSSC Gaming Founder 2018年3月17日 1時14分

Other than sounding like a conversation with a bot Activision's sale prices on the CoD franchise have remained pretty fixed since a couple of years after launch.

The question is does Activision's policy of maintaining higher prices bring in higher revenue ? Even if the lost "tail" sales exceeded the value of the higher prices Activision may still prefer its policy to maintain CoD as a premium product.

There's also another issue. Online FPSs are plagued by abusive behaviour and cheating. People may be more intimidated about risking a ban on a game they bought for £20 than a game they bought for £5.

Their downside is there's a lot of gamers (like me) who'd pay £5.00 for Modern Warfare or Black Ops who won't pay £20 so the player base is reduced as a result. Also I may never buy these games now because in graphics terms and perhaps gameplay the older titles in the franchise are now so far behind the curve.

S.x.

#17

^1Ma ^0Long 2018年3月17日 3時25分

lol, some of the replies here are so stupid its funny, why the ♥♥♥♥ would I email the ceo? LOL

#18

^1Ma ^0Long 2018年3月17日 3時28分

J4MESOX4D の投稿を引用：
^2(A7X) ^0M7modd の投稿を引用：
exactly, I know that but they still lied about it
Perhaps he was misunderstood the same way you were in talking to in-game support about the publishers pricing strategies.

there is no misunderstanding, and you do not know anything about this, this isnt the first time I asked them this question, and not the first time they lied about it. Also, in-game support or not, he could easily have told me to ask someone who is not with support, but he didnt because thats what they do, lie all the time

#19

^1Ma ^0Long 2018年3月17日 3時28分

moistly harmless の投稿を引用：
If you want to talk about pricing policy, then try e-mailing their CEO or some other top level management.

Reality is, you already know the answer and they dont owe you an explanation. Feel free to not do business with them.

#20

^1Ma ^0Long 2018年3月17日 3時29分

theseraph1 の投稿を引用：
in game support wouldn't know anything about pricing decisions.. thats like asking the mall security guard why the Hamburger costs $7

why didnt he say that he doesnt know anything about pricing then???

#21

YoWutSup 2018年3月17日 3時29分

I know, right? It's kinda like assuming some support tech has any control over pricing of a game.

#22

Gallifrey - CSSC Gaming Founder 2018年3月17日 3時30分

Activision have made a conscious decision regarding their charging policy. You as a gamer have two choices - pay the higher price or don't buy the game. I have chosen the latter.

S.x.

#23

J4MESOX4D 2018年3月17日 3時31分

^2(A7X) ^0M7modd の投稿を引用：
J4MESOX4D の投稿を引用：
Perhaps he was misunderstood the same way you were in talking to in-game support about the publishers pricing strategies.
there is no misunderstanding, and you do not know anything about this, this isnt the first time I asked them this question, and not the first time they lied about it. Also, in-game support or not, he could easily have told me to ask someone who is not with support, but he didnt because thats what they do, lie all the time

Why do you keep asking them the same question when you already know the answer? You're not even contacting the correct department - you need to speak to Activision Publishing.

Don't see the point in wasting your time and theirs on some fruitless charade especially when you actively play their products.

Pointless really.

#24

WolfEisberg 2018年3月17日 3時53分

^2(A7X) ^0M7modd の投稿を引用：
theseraph1 の投稿を引用：
in game support wouldn't know anything about pricing decisions.. thats like asking the mall security guard why the Hamburger costs $7
why didnt he say that he doesnt know anything about pricing then???

because it is not uncommon for customer service agents to answer a question they think they know the answer to, and not realize they are wrong.

#25

WolfEisberg 2018年3月17日 3時55分

^2(A7X) ^0M7modd の投稿を引用：
lol, some of the replies here are so stupid its funny, why the ♥♥♥♥ would I email the ceo? LOL

because the CEO is the top dog and if he ends up agreeing with you guess who he will talk to about lowering the prices?

#26

^1Ma ^0Long 2018年3月17日 4時01分

stop defending liars, they know the answer and they lied about it, end of story

#27

J4MESOX4D 2018年3月17日 4時03分

^2(A7X) ^0M7modd の投稿を引用：
stop defending liars, they know the answer and they lied about it, end of story

'They' aka 'he' was not the right person to ask. But hey, whatever makes you feel special.

#28

feytharn 2018年3月17日 4時07分

^2(A7X) ^0M7modd の投稿を引用：
lol, some of the replies here are so stupid its funny, why the ♥♥♥♥ would I email the ceo? LOL

Why would you keep asking support? The only thing you accomplish with that is that you become one of the probably many annoying experiences of that guys workday.

Yes he made a mistake by telling you Steam sets the prices. Note: He might actually believe they are - retails stores do and he might be confusing this, as he actually has no more information about marketing Activision games than you do.

#29