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spooderman Feb 20, 2018 @ 9:07am
How do i refund a steam key?
I bought the steam key through amazon for Playerunknowns Battlegrounds, as I had an amazon voucher. The game did not run well and as I have played less then 2 hours and it is within 15 days after purchase I should be able to get a refund, but steam won't let me, even though it says I am elligible. The key was bought on amazon but surely that is still linked into Steam?
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Forcen Feb 20, 2018 @ 9:08am 
Steam doesn't have your money, this is between you and amazon.
cSg|mc-Hotsauce Feb 20, 2018 @ 9:08am 
Talk to Amazon.

Valve does not refund keys purchased else where.

:qr:
Ogami Feb 20, 2018 @ 9:11am 
You can only refund games you bought directly on the Store.
Why should Steam refund you money you did not spend on Steam?
If you bought on Amazon they have seen none of the money you payed.
Last edited by Ogami; Feb 20, 2018 @ 9:12am
Discussions_Acc Feb 20, 2018 @ 9:32am 
Originally posted by spooderman:
I bought the steam key through amazon for Playerunknowns Battlegrounds
Then you surely saw this:
"This product is non-returnable and non-refundable."
spooderman Feb 21, 2018 @ 12:47pm 
Originally posted by Discussions_Acc:
Originally posted by spooderman:
I bought the steam key through amazon for Playerunknowns Battlegrounds
Then you surely saw this:
"This product is non-returnable and non-refundable."
apparenlty not
spooderman Feb 21, 2018 @ 12:48pm 
Originally posted by Ogami:
You can only refund games you bought directly on the Store.
Why should Steam refund you money you did not spend on Steam?
If you bought on Amazon they have seen none of the money you payed.
I thought the money still went to steam and amazon were just listing the game
Silicon Vampire Feb 21, 2018 @ 12:56pm 
You purchased elsewhere

You would have to take it up with the seller
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Date Posted: Feb 20, 2018 @ 9:07am
Posts: 7